DS News

4 This Month FROM OUR DESK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 DS JOURNAL Fannie Housing Forecasts for 2018- 2019, Watt: 'ese Conservatorships Are Unsustainable,' What Is the Perfect Neighborhood?, National Mortgage Servicing Association Asks FCC About TCPA Regs, BCFP vs. PHH—An Unexpected Conclusion, Tech Hubs Spur Employee Migration, Outdoor Property Enhancements and ROI, Study: Tax Savings to Benefit Housing Market. ASK THE ECONOMIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 MOVERS & SHAKERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 FIVE MINUTES WITH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 COUNSEL'S CORNER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 STATE OF AFFAIRS Impactful local market information at your fingertips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 COVER STORY WHEN INVENTORY DRIES UP Insufficient inventory, soaring prices, and other factors are threatening to destabilize the housing boom. DS News spoke to economists and industry experts to learn what the default servicing industry hould be doing to anticipate a potential downturn.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 By David Wharton INDUSTRY INSIGHT TECH TAKING CENTER STAGE Technology is reshaping the servicing industry as we know it—with four technologies, in particular, being generating interest at industry conferences.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 By Steve Comer FORTIFY YOUR MANAGEMENT APPROACH When default management is divided between multiple vendors and relies heavily on human oversight, lenders remain vulnerable. However, today's lenders have the impenetrable armor of data-driven, customizable algorithms to help them manage the default process, shielding them from potential hazards. . . . . . . . . . . . . . . . . . . . . . . . 64 By Jorge Ponce LAST LINE OF DEFENSE: CLAIMS MANAGEMENT Claims Management serves as the last line of defense before ultimate gains or losses are realized on a default property; thus, perfecting a claims management strategy is critical to minimizing losses and maximizing gains. . . . . . . . . . . . . . . . . . . . . . 68 By Kelly Conley Contributors BIN HE is a Principal Economist for CoreLogic Science and Analytics Team. Bin leads research and development of the CoreLogic Home Price Index and the CoreLogic Real Estate Analytics Suite. Bin is also responsible for the modeling that powers the CoreLogic RiskModel. Before Bin joined CoreLogic, he was director of Credit Analytics for Radian Guaranty, where he was responsible for the development and implementation of mortgage prepayment and default models. KELLY CONLEY is Founder and Principal of KAC Advisory, providing de-risking strategies and process-optimization solutions to mortgage- servicing partners within the distressed-property disposition and investor claims spaces. Conley has nearly 20 years' combined leadership, credit risk, repurchase mitigation, property preservation, and alternative asset-disposition expertise across the mortgage lending and servicing sectors. Prior to launching KAC Advisory, Conley was FVP of Investor Claims for Flagstar Bank, an $18 billion community bank with a servicing/subservicing platform of $104 billion. STEVE COMER is the Director of the Financial Services Sales team at Hyland, a leading provider of content-services solutions to better manage content, processes, and cases. Comer has spent the past 12 years working with financial services customers to develop strategic plans to improve their operational efficiencies through the use of OnBase, an enterprise-class solution for capture, workflow, business-process management, and case-management capabilities. JORGE PONCE is Director of Business Development at Austin, Texas-based FirstClose, a provider of end-to-end technology solutions to mortgage lenders nationwide. e FirstClose reporting suite is the first comprehensive solution with capabilities to deliver title, flood, valuation, and other important data elements in one report. For more information, visit FirstClose.com. DAVID WHARTON is the Online Editor at the Five Star Institute and is a graduate of the University of Texas at Arlington, where he received his B.A. in English and minored in Journalism. Wharton has over 15 years of experience in journalism and previously worked at omson Reuters, a multinational mass media and information firm, as Associate Content Editor, focusing on producing media content related to tax and accounting principles and government rules and regulations for accounting professionals. Wharton has an extensive and diversified portfolio of freelance material, with published contributions in both online and print media publications. Wharton and his family currently reside in Arlington, Texas. He can be reached at David.Wharton@DSNews.com. Join the Conversation Do you have a suggestion, story idea, or some feedback you'd like to share with DS News readers? Help shape our next issue by emailing Editor@DSNews.com. A U G U S T 2 0 1 8 C o n t e n t s D S N E W S . C O M 56 14 24 32 64 THE BIG SHORTAGE

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