DS News

DS News October 2018

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

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» VISIT US ONLINE @ DSNEWS.COM 37 Finally, make sure you are collecting ef- ficient data, and that data democratization is a crucial goal for your company. We collect myriad data points every day and share it with sellers, buyers, and business partners so they can make informed decisions. In what ways can servicer providers better meet the needs and demands of their servicer partners? One of the most significant investments Auction.com has made since I joined the team is building tools for sellers and buyers so they can have a more in-depth look into their portfolio. Our goal is to continually innovate to make business between buyers and sellers as easy and transparent as possible. It's about our customers being able to make informed decisions. We assemble the data gathered from our seller and buyer tools in one place, which we can later share with our buyers and sellers so they can see their portfolio performance, what actions they need to take on assets, and empower them to make real-time decisions. Another great tool is our Auctionsync app, which collects buyer data at in-person auctions. And we have exclusive seller tools that help them make informed decisions, such as determining price optimization at the asset level. "Whether in the auction or the servicing industry, successful companies are looking to enhance the customer experience through digitization. The bottom line is to ensure that your company is innovative enough to improve the customer experience and invests enough resources to keep up with changing technology." OUTREACH SOLUTIONS JMA JMA is proud to celebrate over 20 years connecting borrowers and lenders. Visit us at jmaoutreach.com/20 to learn more and find out how we can help your business. Copyright © 2018 JMA Services, All rights reserved. For over 20 years, JMA has provided innovative solutions that connect mortgage servicers, banks and credit unions, private investors, and auto finance companies with their borrowers. From face-to-face borrower outreach to call center, direct mail, and mobile notary, our clients rely on us to deliver the right campaigns to reach borrowers, achieve resolution and help protect them from financial and reputational risk. Call Center Door Knocking Door Hangers Property Inspections Direct Mail Mobile Notary 44600 Delco Blvd Sterling Heights, MI 48310 (586) 739.1200

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