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SPECIAL ADVERTORIAL SECTION VALUATION First American Mortgage Services Nationwide coverage FIRST AMERICAN MORTGAGE SERVICES CORPORATE DETAILS: 3 First American Way | Santa Ana, CA 92707 | 800.525.3633 | FAMortgageServices.com BUSINESS SCOPE: First American Mortgage Santa Ana, California Corporate Headquarters key personnel Patrick McLaughlin SVP, Division President, First American Mortgage Services Robert Camerota COO, Origination Services Eric Friedman COO, Default Services Tim Knight VP, BPO Operations, Asset Valuation Solutions (FA Business Services, LLC) John Recser VP, Operations Director, Chief Appraiser, Residential Valuation Services (FA Business Services, LLC) STAFFING: » Number of employees: 50 » Vendor network: 17,000 appraisers; 70,000 real estate agents and brokers corpor ate profile BUSINESS LINES/SERVICES: First American Mortgage Services provides the widest variety of accurate, comprehensive, and customizable valuation and default solutions through its Residential Valuation Services and Asset Valuation Solutions business lines. Its team encompasses a nationwide network of more than 80,000 prequalified real estate experts and appraisers who partner with the company to provide its customers with a reliable and seamless solution that supports their overall business objectives. » Specialized Analytics » Automated Valuation Models (AVMs) » Hybrid Evaluations » Desktop Consultative Services » Broker Price Opinions (BPOs) » Appraisal Management Services » Quality Control/Appraisal Review Products 66 KEYS TO SUCCESS: For more than 120 years, Services, a division of First American Title Insurance Company, is a primary source of national title insurance, settlement, and valuation services for residential retail originators and servicers. First American's national division and its affiliates support all aspects of the residential origination and default servicing processes, successfully supplying products and services that have assisted in closing more than 1 million mortgages nationwide. Through its flexible technology and vast resources, the company is unique in its ability to provide customized, comprehensive, and seamless solutions. First American has been committed to creating financial stability and strategically seeking out new opportunities for innovation in an ever-changing market. The company's ability to provide customers with strength and stability is what sets it apart. This proactive approach to service goes beyond just being a vendor who simply offers products. First American understands that the only way to bring out the greatest value in its products—and in its customers' business— is to build a lasting relationship. By working alongside customers, listening to their needs, and anticipating what products and services might be a good fit, the company is able to introduce single-source solutions that meet customers' current and future needs. COMPANY HISTORY: First American traces its roots to 1889, when Orange County, California—a rural, undeveloped area at the time—split off from the county of Los Angeles. Two firms opened to handle title matters in the brand-new county. By 1982, First American Title served every region of the country. Today, the company continues to draw different products and services from its various business units to offer customers innovative product combinations that meet their needs without the hassle of working with several independent companies. First American was built more than 120 years ago on a foundation of integrity and service. The company's philosophy of providing its customers the respect they deserve and the services they need endures. COMPETITIVE ADVANTAGE: First American Mortgage Services' commitment to creating financial stability in an ever-changing market is what gives the company, and its customers, true strength. First American Mortgage Services offers: » Deep industry experience. » Superior quality – Advanced quality control measures are applied to each valuation assignment prior to delivery, combining a state-of-the-art automation system and 100 percent manual review process. » Reliable, on-time delivery. » Advanced Internet-based system – Immediate access through a secured website and/or a direct connection to the client's servicing system or portal. » World-class service – A dedicated team of account managers is responsible for maintaining service-level performance, quality, and customer satisfaction. » Flexibility – Orders can be placed online or via email with a spreadsheet. Multiple product variations support the delivery of all types of valuation data. » Volume capabilities – First American Mortgage Services is able to scale to large volumes on a consistent basis while maintaining high performance levels. Additional pricing reductions apply to reward greater order volumes. CORPORATE STRATEGY: First American Mortgage Services' proprietary technology delivers a customized cascade based on client specifications, intelligently matching customers' criteria with its diverse selection of products. By leveraging its deep and rich collateral data, and a national footprint with local boots on the ground, the company looks to enhance asset valuations with real-time market intelligence. Robust data coupled with local property experts allows First American Mortgage Services to provide its customers with valuation products and services to better size risk at both an asset and portfolio level. CONTACT INFO: DEFAULT SERVICES Tim Knight VP, BPO Operations, Asset Valuation Solutions (FA Business Services, LLC) 817.961.2685 timknight@firstam.com ORIGINATION SERVICES John Recser VP, Operations Director, Chief Appraiser, Residential Valuation Services (FA Business Services, LLC) 216.430.7316 jrecser@firstam.com