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52 Best in Servicing Tools Guide SPECIAL ADVERTORIAL SECTION NATIONWIDE TITLE CLEARING, INC. CORPORATE DETAILS: 2100 US-19 ALT, Palm Harbor, FL 34683 | 800.346.9152 | NWTC.com COMPANY DESCRIPTION Nationwide Title Clearing, Inc. (NTC) is a leading document-processing and research service provider to the residential mortgage industry. As the firm has expanded its services to the nation's top mortgage lenders, servicers, investors, and custodians, it has made significant contributions to the industry and its local community. COMPANY HISTORY Founded in 1991, NTC was originally established to provide lien release processing and research services. Over the past 28 years, NTC has grown into a company that employs over 450 people with corporate offices in multiple states. REGULATORY COMPLIANCE In response to an ever changing and highly regulated industry, NTC has successfully invested in resources and technology to streamline processes and meet client demands while still satisfying third-party oversight. Partnering with its clients, NTC manages goals and objectives with complete transparency, keeping both parties in full compliance. One of the secrets to its success, is that the company's compliance rate is the highest it's been in the industry. BUSINESS LINES, SERVICES, AND PRODUCTS NTC has developed a set of "Life of Loan" products built upon industry knowledge, leading subject matter experts, and the confidence of its clients. New products are developed according to client needs, so resource and technology investments are made with these needs in mind and not driven by a parent company's goals and objectives. NTC's solutions cover collateral review, remediation, document production, property research, title products, and secure storage. GEOGRAPHICAL SCOPE AND COVERAGE AREA NTC provides services throughout the entire United States, Puerto Rico, and Virgin Islands from primary service centers located in Palm Harbor, Florida and Dallas, Texas. WHAT SETS YOU APART FROM YOUR COMPETITORS? NTC is one of the largest privately held companies in our industry that is focused on providing quality solutions, not just services. True subject matter experts with over 200 years of combined experience, NTC partners with clients to build successful processes that are most important to their needs. WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS? One Stop Shop: NTC has successfully established a Life of Loan service platform that is built upon expertise, knowledge and experience that reduces redundant tasks, controls data entry points, and is paperless after the first touch of the actual collateral regardless of how many times a loan may have changed hands amongst our various clients. » Flexibility: With an in-house technology infrastructure and key project management, NTC can easily integrate solutions into client-defined processes. » Capacity: NTC manages up to 150 percent capacity at all times with cross-trained experts and multiple working shifts to accommodate volume influx and new/unforeseen project-based demands. » Efficiency: Efficient processes and effective management allows NTC to keep costs under control and allows every client to operate within budget. WHAT ARE THE KEYS TO YOUR SUCCESS? NTC partnering with its clients has always been the true definition of the company's success. NTC has never considered offering "off the shelf" services just to be included on an RFP to be a strong business model. Instead, they listen to clients and become part of their team, not just another vendor they have to manage. As a result, NTC has earned the confidence of its customers, which has allowed them to evolve thier business and expand its services. As NTC's business is based on relationships, it should come as no surprise that the average tenure of senior management matches that of its largest clients—an average executive tenure of 10 years is a long period of time and speaks for itself. In addition, NTC's success rests upon: » Stringent quality control » Technology advancements that support strong controls and efficient delivery » Building and maintaining strong strategic relationships WHAT INDUSTRY AWARDS, ACCOLADES, AND MILESTONES HAS YOUR BUSINESS ACHIEVED? » Inc. 5000 company » Tampa Bay Times Top 100 Workplace » Tampa Bay Business Journal (TBBJ) Fast 50 » Tampa Bay Business Journal (TBBJ) Top 200 Private Employers » HousingWire Trailblazer » Orlando Business Journal's Florida's Fast 100 Awards List » Inc. Magazine Hire Power Award KEY PERSONNEL John Hillman CEO Michael O'Connell COO Greg McCoskey Lead General Counsel Danny Byrnes VP Sales & Marketing Debbie Lastoria VP National Sales NUMBER OF COMPANY EMPLOYEES 450+ KEY FEATURES/BENEFITS Proprietary document review and execution module » Seventy percent-plus eRecord coverage » Seventy to 80 percent in-house research coverage (nonabstract) » Nationwide abstract network across all recording jurisdictions » Reject/error rate of less than 1 percent year-over-year » Mortgage servicing platform integration » State compliance maintained at over 99.8 percent » Twenty-eight years of expertise, experience, and partnership building establishing an unrivalled array of best practices to effectively handle your needs