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LENDER/SERVICER PROFILE MEGA-SERVICER Wells Fargo Home Mortgage key personnel Avid Modjtabai company vitals Senior EVP, Consumer Lending Wells Fargo & Company Headquarters: Des Moines, Iowa Michael J. Heid Online: WellsFargo.com/Mortgage President Wells Fargo Home Mortgage Staffing » Servicing staff: 17,000 » Servicing sites: 9 servicing summary * Take a look inside the numbers Phone: 800.869.3557 s tat e s s e r v ic e d* Wells Fargo Home Mortgage is a division of Wells Fargo Bank, N.A. Wells Fargo Home Mortgage originates one in every three home loans in the country and services one of every six. Based on 2010 HMDA data, Wells Fargo is the No. 1 home loan originator to minority and low- to moderateincome neighborhoods. Wells Fargo & Company brought in a record net profit of $5.1 billion in the final quarter of 2012. The company opted to hold onto its one- to four-family conforming loans during the quarter instead of selling them, forgoing about $340 million in fee revenue. California Portfolio Stats » Residential servicing portfolio: $1.9T (UPB) » Third-party servicing: Approx. 85% » MSRs: $11.5B asset company's l atest January 28, 2013 Wells Fargo Pay Links Mortgage Quality to 5-Day Turnaround Unpaid Principal Balance (UPB) » 2012: $1.9T » 2011: $1.5T » Annual Change: +27% Delinquency Stats September 25, 2012 » Total delinquency/foreclosure ratio: 7.04% Loss Mitigation Stats » 832,626 modifications from January 2009-November 2012 » 17,000 prime workouts and 700 subprime workouts monthly » Special team that works with nonprofits to assist borrowers » Foreclosure cure rate, prime: 8% » Foreclosure cure rate, subprime: 5% » $3.32B in consumer relief for 45,000 homeowners under the National Mortgage Settlement at the end of Q3 2012 REO Stats » Foreclosed assets: $4.0B ($1.5B GNMA) » Foreclosed asset expense: $1.06B » Avg. eviction time: 72 days » Avg. marketing time: 105 days *As of end of 2012 unless otherwise noted 9% Florida Wells Fargo & Co. (WFC), the largest U.S. home lender, changed its compensation for some mortgage salespeople to include a reward for submitting complete loan applications to processors and underwriters within five days. Pay for salespeople this year will include a 0.03 percentage point incentive to submit a loan file that meets a list of requirements attesting to its quality, according to a Jan. 18 presentation obtained by Bloomberg News. Portfolio Growth 12% Texas —Bloomberg Wells Fargo Announces Military Affairs Program As part of its effort to better serve active duty military and veterans, Wells Fargo announced the creation of a Military Affairs Program. The program is designed to give added focus to the bank's efforts in getting active duty military and veterans into homes, back to work, and financially educated. "It's an honor to serve those who have selflessly put their lives on the line for our freedom," said Jon Campbell, head of Wells Fargo Community and Government Relations. "We created the Military Affairs Program to expand our outreach to members of the military, veterans and their families who may be facing financial hardships—it is part of our commitment to helping communities succeed by being a part of the solution." —DSNews.com key technology Servicing: LPS' Mortgage Servicing Package (MSP) Short Sale: Equator servicer r atings Fitch Ratings: Residential Master Servicer » RMS1; Residential Primary Servicer, Prime » RPS1-; Residential Primary Servicer, Alt-A » RPS1-; Residential Primary Servicer, Subprime » RPS1-; Residential Special Servicer » RSS1Moody's Investors Service: Primary Servicer, Prime » SQ2+; Primary Servicer, Subprime » SQ2+ Stabdard & Poor's: Residential Mortgage Servicer » ABOVE AVERAGE; Residential Subprime Servicer » ABOVE AVERAGE 6% Pennsylvania 4% New York 4% *As of Q3 2011 recognition » Barron's: World's 27th Most Respected Company (2012) » Corporate Responsibility: Among 100 Best Corporate Citizens (2012) » DiversityInc: 33rd Best Company for Diversity (2012) » Forbes: Top 20 Biggest Public Companies in the World (2012) » Fortune: 26th in Revenue among All Companies in All Industries (2012) verbosit y "[We're] committed to ensuring supplier diversity is integrated into our strategic sourcing and procurement processes to generate efficiency and innovation and increased opportunities for first- and second-tier diverse suppliers." —John G. Stumpf, Chairman and CEO origination summary » Mortgage origination volume: $524B in 2012 » Total home equity portfolio: $95B at end of 2012 » Since January 2009, provided 7.3 million lower-interest rate loans for mortgage refinances and home purchases Sources: Wells Fargo (1/11/2013), Fitch Ratings (12/7/2012, 12/19/2012), Moody's Investors Service (8/6/2012), Standard & Poor's (July 27, 2012) 78