DS News

DS News May 2019

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

Issue link: http://digital.dsnews.com/i/1109050

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default servicing trusted reliable informed @ dsnews.com 5.2019 60 THE AGE OF THE SUPER-SERVICER Technological innovations can be key to more effective servicing strategies, but the bottom line for maximizing efficiency and customer service comes down to one thing: communication. 64 GET SMART As voice technology gains popularity with consumers, here are three ways in which single-family rental investors can make digital assistants more than a novelty in their rental properties. 68 THE MORTGAGE MARKET: 10 YEARS, 10 BIG CHANGES More than a decade after the financial crisis, how must servicers adapt to better serve the needs of this transformed landscape? From streamlined processes to better internal training and the critical human factor, here's how servicing executives are managing the challenges of assisting borrowers at risk of default.

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