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DS News June 2019

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

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68 I N D U S T R Y I N S I G H T / J A N D U K E e USA felt the brunt of the world's three costliest natural disasters in 2018 with damages totaling more than $46 billion. e deadly Camp Fire in California was number one, with Hurricanes Michael and Florence coming in second and third place. ose disasters may have monopolized the headlines, but there are so many more homes and businesses destroyed each year by tornadoes, flooding, and fires. With storm season right around the corner, many firms in the hurricane belt spend the first quarter of each year testing their business continuity/disaster-recovery plan (BCP/DR). All too often, however, firms assume they are in a "safe zone" and fail to adequately plan, prepare, and test. e reality is that no firm is in a "safe zone." Natural disasters themselves are not necessarily what will put your business in a risky situation. ese are the top causes of data loss or downtime during such events: » Hardware failure (45%) » Power loss (35%) » Software failure (34%) » Data corruption (24%) » External security breaches (23%) » Accidental user error (20%) e real costs associated with such data loss or downtime include: » Reputational risk: Your clients rely on you to be operational and available. Incurring a significant outage implies a lack of planning and lack of proper infrastructure. » Loss of productivity: If your payroll is $200,000 per month, every business day of downtime could cost you approximately $11,500. » Legal risk: ere are critical functions that must be performed within your practice. Certain tasks have an extremely high level of risk associated with them if you should miss even one (military search, hearing attendance, foreclosure sale attendance, etc.). While there are various statistics available on the subject, some studies indicate that 90% of companies without an effective disaster-recovery plan who suffer a major data disaster are out of business within one year. As servicers prepare for another season of natural disasters, cloud computing can provide them with a backup that won't fail.

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