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DS News June 2019

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

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ยป VISIT US ONLINE @ DSNEWS.COM 11 What are the biggest challenges of interacting with borrowers who are undergoing bankruptcy or foreclosure proceedings? In bankruptcy, a creditor's counsel cannot speak with a represented borrower, so most of the communication goes through their attorney. In foreclosure, borrowers are now more aware of the hardship programs available and the possibility of loan modifications, forbearance agreements, and other options that may help them. e biggest challenge for borrowers is making ends meet, as statistics show that a significant number of Americans cannot afford a $600 emergency. is could cause significant hardship on them and go so far as to put a borrower into default, or possibly into bankruptcy or foreclosure. Are there any technological or process innovations that are significantly affecting the way you do business? Technology has certainly changed the way everything is done today. When I started as an attorney, files were actual paper. Now the files are electronic, and one must safeguard their computers and information much more vigorously. Electronic filing is now standard with most courts, and one does not need to bring paper to the courthouse. However, one must be careful to redact personal information from any filing as regulations protect against personal information being filing in the public records. "In foreclosure, borrowers are now more aware of the hardship programs available and the possibility of loan modifications, forbearance agreements, and other options that may help them." CO-HOSTS American Mortgage Diversity Council Where Diverse Groups Share Common Goals. 2019 FIVE STAR DIVERSITY SYMPOSIUM MAY 8, 2019 | THE ADOLPHUS HOTEL | DALLAS, TEXAS MEDIA SPONSORS THANK YOU TO OUR PROUD SPONSORS

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