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firm side, create integrations and automation
to improve our systems. It might seem a little
counterintuitive, as I'm going to want to limit
my expenses during my slow time, but that is
the time to innovate affordably, and then to
utilize those innovations once volume picks
back up.
WHAT ARE THE MOST CHALLENGING PARTS OF
MANAGING THE INTERACTIONS BETWEEN SERVICERS
AND THEIR VARIOUS PARTNERS? What I hear
all the time is such a simple concept—
communication. Answer the vendor systems,
answer emails, answer the calls. It's about
timely communication.
WHY ARE EVENTS SUCH AS THE LEGAL LEAGUE
SUMMITS IMPORTANT? WHAT DO YOU HOPE TO
TAKE AWAY FROM THESE EVENTS? Face-to-face
connections and interactions are of the utmost
importance. Even with the discussion about
how artificial intelligence may replace jobs and
people, it still comes down to old-fashioned
communication and personal relationships.
We are still human beings, and we still want
to connect. We want to learn from one another
and improve our space in the world.
"Face-to-face
connections and
interactions are
of the utmost
importance.
Even with the
discussion about
how artificial
intelligence may
replace jobs and
people, it still
comes down to
old-fashioned
communication
and personal
relationships."
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