DS News

DSNews August 2019

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

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2 The Value of Excellence In this month's issue of DS News, we're putting a focus on the value of valuations. It seems so fundamental that it's sometimes easy to overlook just how critical ensuring correct valuations and appraisals for a property can be. at's the focus of our cover story, in which DS News speaks to representatives of companies such as Fannie Mae, Springhouse, Computershare, and more about how the valuation and appraisals space is evolving in 2019, from the impact of tech to the increased prominence of approaches such as bifurcated appraisals. e conversation continues in our next feature, "Incorporating AI Into the Appraisal Process," from Steve Gaenzler, SVP, Data and Analytics at Radian Group Inc. Gaenzler discusses how artificial intelligence and machine learning can be useful tools to help improve accuracy within home valuation models. Next up, Roy Diaz, Managing Shareholder of SHD Legal Group, P.A., explores how onboarding procedures for servicer records are being closely scrutinized by the courts, and, in some cases, this has led to criminal contempt charges. Learn more in "Now Boarding." Finally, in "Wolves in Sheep's Clothing," learn how cybercrime is impacting the financial services world, and how to protect against it. DS News has insights from Harrison E. Tropp, Advisor for the Shea Barclay Group. Welcome to the August issue of DS News. David Wharton Managing Editor FROM OUR DESK VOL. 17 NO. 8 No part of this publication may be reproduced without written permission from the publisher. ©2019 REO Publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. DS News strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. DS News does not guarantee the accuracy of the information, and is not liable for any damages, losses, or other detriments that may result from the use of these materials. PUBLISHER EDITOR-IN-CHIEF MANAGING EDITOR EXECUTIVE CREATIVE DIRECTOR ONLINE CONTRIBUTORS COPY EDITOR ADVERTISING 2019 EDITORIAL ADVISORY BOARD Mark Hulme Rachel Williams David Wharton Jonathon Won Mike Albanese Radhika Ojha Seth Welborn Brandy Scott Suzanne Andresen: 207.443.3314 Kevin McCrea: 214.525.6756 Dawn Adams, SVP, Default Servicing, Roundpoint Mortgage Servicing Raymond Brousseau, President, Carrington Mortgage Holdings Tendayi Kapfidze, Chief Economist, LendingTree Courtney Thompson, Director, Default Servicing Operations Jacob Williamson, VP, Distressed Assets, Fannie Mae Follow DSNewsDaily on CHAIRMAN AND CHIEF CREATIVE OFFICER PRESIDENT AND CHIEF EXECUTIVE OFFICER CHIEF FINANCIAL OFFICER ACCOUNTING AND HUMAN RESOURCES MANAGER PROFESSIONAL ASSOCIATIONS American Mortgage Diversity Council, National Mortgage Servicing Association, and Property Preservation Executive Forum FORCE Legal League 100 DESIGN Mark Hulme Ed Delgado Dirk Hobgood Jake Davis Derek Templeton: 214.525.6757 Annie Collier: 214.525.6740 Lindsay Wolf: 214.525.6786 Jordan Funderburk Jason Stone Sean Walker Jonathon Won

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