DS News

DS News September 2019

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

Issue link: http://digital.dsnews.com/i/1164705

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default servicing trusted reliable informed @ dsnews.com 9.2019 THE BOTTOM LINE ON D&I Beyond all the buzzwords, here's why a commitment to diversity and inclusion is critical for the mortgage industry. 74 BUILDING A WINNING ROSTER It takes more than just a few great players to build a championship team. Building a business is no different. Take a look into how bringing in a diverse roster of workers can lead your team to success. 78 THE DIVERSITY IMPERATIVE Demographics are changing across the American populace and the American workforce. How should mortgage and servicing companies work to create the right D&I strategy? 82 WHEN HOPE SURVIVES It takes a special skill set to identify a niche opportunity and build a successful business around that idea. But it takes a different kind of courage to continue building that business in the face of a cancer diagnosis. Leisha Delgado, Founder and CEO of Hello Solutions, is just such a fighter. 86 THE X FACTOR The right quality assurance team and processes have the ability to help a field services provider break out in a highly competitive business environment.

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