DS News

DS News September 2019

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

Issue link: http://digital.dsnews.com/i/1164705

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4 70 82 10 This Month FROM OUR DESK . . . . . . . . . . . . . . . . . . . . . . . . 2 DS JOURNAL Combating Cyber reats; Is Renting Really Such a Bad Idea?; How Homeownership Dictates Financial Choices; Housing Trends: en and Now; Why Investors are Wary Housing; A New Approach to Urban Blight; Re-Examining Lenders' False Claims Act Liability; e QM Patch: What's Seen and What's Hidden; e Riskiness of Single Homeownership; Understanding Uncertainty; Common Cause for Renters and Owners; Distressing News for Western U.S.. 5 COUNSEL'S CORNER. . . . . . . . . . . . . . . . . . . . 10 MOVERS AND SHAKERS . . . . . . . . . . . . . . . . 16 ASK THE ECONOMIST. . . . . . . . . . . . . . . . . . . 28 STATE OF AFFAIRS Impactful local market information at your fingertips . . . . . . . . . . . . . . . . . . . . 2 COVER STORY OUT OF MANY, ONE Diversity is about more than just race and gender. Find out how diversity and inclusion practices can make your business thrive. . . . . . . . . . . . . . . . 66 By Seth Welborn INDUSTRY INSIGHT LEADING FROM THE FRONT DS News provides a glimpse into the mind and career of Five Star Lifetime Achievement Award winner Tony Ebers, COO of Mr. Cooper Group. 70 By Radhika Ojha BUILDING A WINNING ROSTER It takes more than just a few great players to build a championship team. Building a business is no different. Take a look into how bringing in a diverse roster of workers can lead your team to success. . . . . . . . . . . . . . . . . . . . . . . . . 74 By Marti Diaz THE DIVERSITY IMPERATIVE Demographics are changing across the American populace and the American workforce. How should mortgage and servicing companies work to create the right D&I strategy? . . . . . . . . . . . . . . . . . . . 78 By Anita Scott WHEN HOPE SURVIVES It takes a special skill set to identify a niche opportunity and build a successful business around that idea. But it takes a different kind of courage to continue building that business in the face of a cancer diagnosis. Leisha Delgado, Founder and CEO of Hello Solutions, is just such a fighter. . . . . . 82 By Radhika Ojha THE X FACTOR IN PROPERTY PRESERVATION e right quality assurance team and processes have the ability to help a field services provider break out in a highly competitive business environment. . 86 By Kerry Medel IS THE DEFAULT CRISIS REALLY OVER? While the industry is pleased to see delinquency numbers down from the crisis a decade ago, consumers and communities are still struggling. . . . . 90 By JK Huey S E P T E M B E R 2 0 1 9 C o n t e n t s D S N E W S . C O M 28 66

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