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I N D U S T R Y I N S I G H T / K E R R Y M E D E L
A mortgage field services provider and its clients mostly
share the same goal—to preserve and protect the asset
in the most cost-effective way. ey do this while
maintaining AHJ compliance and preventing blight
to the community, to ultimately bring the property
into conveyance or marketable condition. ey must also comply
with the given disposition strategy for the asset while maximizing
reimbursement and claimability.
With an extensive Quality Assurance (QA)
process, the communities at large are armed
with variations of flags, stops, and checks and
balances to ensure all issues are appropriately
captured and accounted. ese issues could
include but are not limited to identification
of violations or conditions that may leave a
property vulnerable to further damage and
making sure standard services are accurately
completed, such as securing, winterization, lawn
maintenance, debris removal, etc.
QA also allows them to monitor and
control their internal processes, examine their
operations for flaws, and evaluate overall best
practices. Together, these steps contribute to a
positive competitive advantage.
WHY IS QA SO IMPORTANT?
ere's more to QA than beating the
competition. For example, failure to adequately
control for quality could risk the assets'
eligibility for beneficial programs such as
HUD's Claims Without Conveyance of Title
(CWCOT). Here's a sampling of reasons why a
e right quality assurance team and processes have the ability to help a field
services provider break out in a highly competitive business environment.
THE X FACTOR IN
PROPERTY PRESERVATION
