DS News

DS News October 2019

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

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default servicing trusted reliable informed @ dsnews.com 10.2019 CHANGING TIMES FOR TITLE DS News speaks to title industry leaders about the challenges brought on by technology and client demands. 60 NATURAL DISASTER MEETS DIGITAL DISRUPTION In the face of future storms, learn how to improve response times and service through the automation of recovery processes. 64 A SHIFTING LANDSCAPE FOR THE GSEs Speculation and skepticism abound after the Treasury Department released its plan to privatize the GSEs. DS News speaks to insiders about whether the plan will ultimately come to fruition. 68 A DEEPER DIVE INTO RECONCILIATIONS Technological innovation is critical to property valuations, but don't discount the importance of the human touch. 72 THE CUSTOMER CONNECTION Every company likes to believe it offers top-notch service, but what are the real keys to excelling at customer interactions?

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