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I N D U S T R Y I N S I G H T / J A N E M A S O N
Like many of you, I've been in the industry long enough to
have survived the financial crisis and then some, so when I hear
familiar phrases like "workflow automation" or "operational
readiness," it's not the first time. However, amidst what may seem
like a lull in financial recovery, our industry is absolutely on the
cusp of digital disruption. We are also heading toward the third consecutive year
for historic volumes of natural disaster.
e intersection of these two "Ds"—
disasters and digital disruption—creates the
perfect springboard for improving response
times and service through the automation
of disaster recovery processes. Moreover, a
digital disruption can be a catalyst for realizing
similar benefits throughout your organization.
e overall bottom-line opportunity can help
offset shrinking resources and margins as well
as provide improved transparency for your
borrowers, industry partners, and investors alike.
CREATING AN OPPORTUNITY OUT OF
DISASTER RECOVERY
Our industry needs to understand
and embrace disaster assistance, despite
the disturbance, volatility, and resource
constraints involved. Whatever the disaster, it
is an opportunity to strategically service the
borrower in ways that create long-standing
customer loyalty and preference.
ere shouldn't be a difference in how
NATURAL DISASTER MEETS
DIGITAL DISRUPTION
