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24 TECHNOLOGY'S ROLE IN DEALING WITH DISASTERS Chad Mosley is Chief Relationship Officer for Mortgage Contracting Services (MCS), a nationwide provider of property inspections, property preservation, REO property maintenance, HOA and utility services, property registrations, steel security products, and other mortgage-related services. Mosley joined MCS in summer 2008 as AVP of business development, where he was responsible for creating and growing both new and existing business relationships. He later took on additional responsibilities as VP of Operations, including the oversight of inspections and REO operations. In 2012, Mosley was promoted to SVP as he oversaw new business development efforts, industry relations initiatives and corporate expansion. Mosley now oversees the company's customer-facing functions, including the management of all MCS client teams as well as business development and marketing. Mosley spoke to DS News on how technology has impacted disaster preparedness, storm response, and the biggest mistakes companies make when using technology. HOW HAS TECHNOLOGY CHANGED HOW COMPANIES TRACK AND MONITOR NATURAL DISASTERS? e main thing technology has done here in recent years has allowed us at MCS and the industry as a whole, to be more proactive, either preparing for a natural disaster or for being more prepared to manage that storm or that disaster right after it happens. Before new technology, the industry was more reactive when a storm or a disaster hit, and then we would have to wait until we could get boots on the ground in those areas to assess the damage. We would require our vendor network in those areas to get in and report back on what the condition of those properties were. Some of the technology tools that are available really allow us to monitor the storm tracks. Whether it's in preparation or whether it's post the event, the tools allow us to be able to look at those storm tracks, and then really be able to combine that data and those analytics with the portfolios of our mortgage servicing clients to really be able to identify where the risk is at. With one of the storms that came through the central Midwest this past spring, we were able to use the technology that very specifically tracks the storm, to track the tornado. We were then able to overlay the storm track with the portfolio of properties for any one of our clients. With this data, we were