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46 Property Preservation Guide Property Property Preservation Guide SPECIAL ADVERTORIAL SECTION ALTISOURCE ® FIELD SERVICES KEY PERSONNEL John A. Vella Chief Revenue Officer Jim Vaca SVP, Field Services NUMBER OF EMPLOYEES: 386 GEOGRAPHICAL SCOPE: » Altisource® offers field services nationwide, including the District of Columbia, Puerto Rico, Guam, and the U.S. Virgin Islands. CONTACT INFORMATION Jim Vaca 770.612.7044 Jim.Vaca@Altisource.com CORPORATE DETAILS: 1000 Abernathy Road N.E., Suite 200, Atlanta, GA 30328 | 877.806.7586 Altisource.com/fieldservices COMPANY DESCRIPTION Altisource® Field Services helps loan servicers, investors, and government institutions manage their properties more effectively, maintain asset values, and guard against risk through comprehensive property preservation, inspection, and repair. Its technology streamlines ordering, monitors property condition updates, provides detailed reporting, and includes additional features to monitor timelines, accuracy, and quality. COMPANY HISTORY Altisource was founded in 2009 and is a leader in providing services and technology for the mortgage and real estate industries. Altisource performs over one million repair orders annually and more than 1.6 million property inspections* per year. It has experienced steady growth by providing the highest-quality services and innovative solutions to its clients. REGULATORY COMPLIANCE Altisource has extensive experience with various client, regulatory, agency, investor, and local requirements, including Fannie Mae, Freddie Mac, FHA/HUD, VA, and USDA. Altisource maintains rigorous controls, comprehensive reporting, independent vendor management, and incorporation of a robust law and compliance infrastructure. It is also backed by the financial strength of a well-capitalized, publicly traded company that continually invests in products, people, and technology. BUSINESS LINES, PRODUCTS, AND SERVICES Inspection Services » Exterior and interior inspections » Property condition reports » Disaster and weather-event emergency inspections » Quality control inspections » Customized inspection services » Insurance loss draft inspections Preservation and Specialty Services » Seasonal services » Recurring maintenance » Repairs with cost-estimate validation » Property registrations » Utilities management » Code-compliance management » Marketability solutions » HOA management » Signage installations and other specialty services Community Engagement Services Altisource maintains relationships with homeowner associations, national and local nonprofit organizations, neighborhood groups, and other community stakeholders to help protect your assets and reputation and sustain vibrant, thriving neighborhoods. Technology Solutions Altisource utilizes its technology platforms and leading integrations from both a technology and operational standpoint to more effectively manage properties and help drive savings and additional value for clients. KEY FEATURES AND BENEFITS Scale and Experience Benefit from a field services company with national scale and scope with local market presence and expertise. Altisource Field Services is led by a team of seasoned industry professionals with an understanding of the unique challenges servicers face as well as a dedicated relationship management team that fully supports client needs. Altisource's Regional Field Services Management (RFSM) team consists of experienced, full- time employees located strategically across the country serving as the local expert and a direct point of contact in the communities they serve. Diversity Altisource maintains a vendor network rich in diversity with nearly one-third of spend attributable to minority-, women-, LGBTQ-, veteran-, or disabled-owned vendors. Its commitment is reinforced by an active role in industry groups to increase opportunities for diverse suppliers to the industry. Altisource Academy Altisource leverages Altisource Academy, a mobile- enabled, interactive learning management and performance tracking system to help vendors stay compliant and provide the highest-quality services. The industry-leading platform includes how-to guides, modules, and process and regulatory updates as needed to keep vendors informed. WHAT MAKES ALTISOURCE DIFFERENT? Altisource asset management solutions offer a full suite of tech-enabled, end-to-end real estate management services based on client needs with seamless integration of field services, Equator®, CWCOT, auction services, REO sales, Hubzu®, and renovation services. Its cross-functional teams have vast experience working in tandem to effectively manage client requirements and optimize portfolios. * Transaction volume April 2018–March 2019