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DS News November 2019

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

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60 I N D U S T R Y I N S I G H T / M A T T J O N E S Inspections are a complex and solid backbone to the property preservation process. e many intricacies and unknown factors can often make the process challenging. Lenders face obstacles daily to keep properties up to code, and inspections are the first step toward achieving that goal. One of the most understated factors in inspections is how small of a view the vendors have when considering a home. ey are simply taking a snapshot of a moment in time, with no knowledge of the life of the loan before that point. When considering an occupancy inspection, one would assume that it's fairly cut and dried. Just send a vendor to confirm vacancy or occupancy, right? Not exactly. e work of an inspector is not for the faint of heart. MORE THAN MEETS THE EYE Vendors often find themselves face-to-face with danger in an attempt to get a clear idea of the status of a property. Anything from squatters to distressed borrowers could stand on the other side of the door, keeping them on their toes at all times. Of course, there are reliable indicators of occupancy: lights on in the home, animals barking inside, toys in the yard, seasonally appropriate decorations on the home, and the most trustworthy—visual observation of individuals in the home. If only all inspections were always so easy. Many factors are misleading when occupancy inspections are performed. Does the home have a well-maintained lawn? On first thought, this would be a good indicator that the home is occupied and cared for. However, many servicers and vendors are finding this clue to be less reliable when considering the prevalence of HOAs and neighbors invested in keeping their blocks well maintained. Trash cans are out, so this must mean that a homeowner resides inside. Not always—maybe the neighbor did a round PUTTING INSPECTIONS UNDER THE MICROSCOPE

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