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» VISIT US ONLINE @ DSNEWS.COM 51 Asset Management Guide SPECIAL ADVERTORIAL SECTION KEY PERSONNEL Joe Bada CEO Nickalene Badalamenti- Kalas President NUMBER OF COMPANY EMPLOYEES AND SIZE OF VENDOR/CONTRACTOR NETWORK : Employees: Approximately 300 Field Services Team: 4,000-plus GEOGRAPHICAL SCOPE: Five Brothers operates in all 50 states, as well as in Puerto Rico and the U.S. Virgin Islands. CONTACT INFORMATION: Nickalene Badalamenti-Kalas President 12220 E. 13 Mile Road, Suite 100 Warren, MI 48093 586.772.7600 FiveBRMS.com BUSINESS LINES/SERVICES: Nationwide Field Services » REO management and disposition » property preservation » inspections » property registration » hazard claims management » valuations—BPOs and appraisals CORPORATE DETAILS: 12220 East 13 Mile Road, Suite 100, Warren, MI 48093 | 855.552.8020 or 586.772.7600 info@fiveonline.com | FiveBRMS.com COMPANY DESCRIPTION: A certified Women's Business Enterprise, Five Brothers provides regulatory-compliant asset-management solutions, helping mortgage servicers throughout the country save time, eliminate errors, and increase efficiency. Proven nationwide field services, experience-based partnering, advanced technology, and knowledgeable customer service professionals empower clients to maximize asset preservation, while reducing costs, streamlining operations, and optimizing borrower relationships. COMPANY HISTORY: Five Brothers was founded 50 years ago, growing from a small local company into a nationwide leader in the design and delivery of innovative, regulatory-compliant asset-management solutions. Five Brothers has consistently demonstrated the ability to meet the specialized needs of residential mortgage servicers for safe, sound, and secure asset management. Services include REO property management and disposition, property preservation, inspections, property registration, hazard claims management, valuation services, specialized support services, and advanced mortgage technology solutions that streamline and simplify asset management processes. SAFE, SOUND, SECURE REO ASSET MANAGEMENT SOLUTIONS: Five Brothers is the single-source solution for REO asset management, with over 50 years of industry expertise delivering market-ready properties safely, soundly, and securely. REO management combines end-to-end asset management services, award-winning technologies, and a nationwide network of field service professionals. This is the formula Five Brothers employs to help clients maximize property values and boost asset returns, while saving time and lowering administrative costs. REO asset management services include: » occupied property management » premarketing services » marketing services » closing and title services » inspections » property preservation » valuations » national field services » evictions » re-keys » trashouts » cleanings » seasonal Maintenance KEY FEATURES & BENEFITS: Advanced Technology Driven by ongoing technical innovation, Five Brothers has emerged as a one-stop source for turnkey asset- management solutions that help mortgage servicers succeed in a rapidly evolving and highly competitive business environment. FiveOnline, the company's web-based workflow management system, remains the industry benchmark for convenient, secure 24/7 online access to all inspection and property-preservation information, as well as fast and efficient ordering, tracking, and management of asset-preservation services. FiveLive, the company's mobile field service management app, automates virtually every step of the work-order process in real-time, delivering significant gains in order speed, quality, transparent communication, and compliance. Collaborative Partnership A culture of hands-on partnering enables Five Brothers to deliver regulatory-compliant asset- management solutions strategically aligned to each client's business needs and operating goals. A nationwide team of experienced brokers, contractors, and inspectors enjoys a well-earned reputation for completing client orders accurately, on time, and within budget. In addition, Five Brothers' results-driven customer service personnel, like their field service counterparts, provide the individual attention that defines the Five Brothers service experience. KEYS TO SUCCESS: Multifaceted, fully integrated solutions are the key to ongoing Five Brothers success. Clients are able to draw on a full array of services, including property preservation, inspections, hazard- claims management, and valuations, as well as REO management and disposition services, such as occupied-property management, premarketing services, marketing services, and closing and title services. The Five Brothers nationwide field service team is designed to meet this dual-track challenge. Operating at the highest standards of quality and professionalism, network members are capable of performing efficiently at any and every point along the extended service continuum. All of this requires Five Brothers to recruit, train, and deploy exceptionally qualified personnel—a proven Five Brothers' strength. The benefits to clients are considerable: the field service team helps optimize the borrower experience, create stronger customers relationships, and reinforce the servicer's brand reputation, all while maximizing portfolio value. INDUSTRY AWARDS, ACCOLADES, AND MILESTONES: » MPact 2017—Distinguished Female Industry Leader » The Progress in Lending Association named the company's FiveLive Field Services Real-Time Workflow Management system winner of an innovation award FIVE BROTHERS