DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.
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35 » VISIT US ONLINE @ DSNEWS.COM It's Time You Made Your Presence Known. Advertise in the DS News and MReport Best In … Guides With a profile in DS News or MReport's Guide, your organization will have the opportunity to publicize your exciting products, awards received, new initiatives, leadership team, or any other facet of your brand that is pushing boundaries and contributing to a brighter future for the mortgage industry. Don't miss this opportunity to position your company as a leading innovator before thousands of representatives from prominent mortgage industry organizations. YOUR TRUSTED SOURCE FOR MORTGAGE BANKING NEWS THEMREPORT.COM AUGUST 2019 Here's what experts had to say about the evolution of non-QM loans and the challenges and opportunities for their growth in the near future. Here's what experts had to say about the evolution of non-QM loans and the challenges and opportunities for their growth in the near future. 40 | M R EP O RT SPECIAL ADVERTISING SECTION: BEST IN COMPLIANCE GUIDE BRON, INC. KEY PERSONNEL Kevin Hamilton Owner and CEO Eric Moore Owner and COO Todd Imwold CAO CONTACT INFORMATION Todd Imwold 214.250.1750 todd.imwold@broninc.com broninc.com COMPANY DESCRIPTION BRON, Inc. is a full-service provider specializing in property registrations (foreclosure, vacant, and REO), utilities, municipal violation curative, lien releases, corp advance reconciliation, and modification review. BRON's mission is to change the way a customer feels about dealing with its vendors and focus on building high-quality products. BRON does this by putting its associates first, so they care about the customer and constantly investing in its products. BRON Inc. is a national property registration and preservation compliance and fulfillment vendor work- ing with loan servicing companies, creditor attorneys, investors, and city ordinance code enforcement. KEY FEATURES & BENEFITS • Full-service provider • Compliance solutions • Property registration services: • Vacant and abandoned registration • Foreclosure registration • Pre-foreclosure registration • REO/post-sale registration • Rental registration • Full indemnification • Bond advance, tracking, and monitoring • Monthly inspections • NYDFS quarterly filings and updates • Enhanced visual and interactive reporting • Utility Services: • Utility certifications • Utility bill pay • Utility transfer and stop services • Violation curative services: • Code violations • Monitor and tracking of all curative steps and timelines • Loan modification services • Advance reconciliation services • Ability to re-index all invoices for simplicity in filing claims • Municipality lien release COMPETITIVE ADVANTAGE Bron registers properties for its client in its own name, and since it is not a property preserva- tion company, there are no conflicts of interest. All correspondence or attempts to contact regarding these services will be handled by BRON's' highly trained staff. Bron is led by a CEO, COO, and Senior Management Team, each with more than 20 years' experience in the loan servicing industry. BRON is a full-service provider, handling everything related to the property registration process such as inspection/ monitoring fees, NYDFS requirements, updates, and filings. BRON has a strong cultural foundation that focuses on client centricity and associate well-being. ADDED VALUE BRON brings peace of mind. Soon after clients switch to BRON, they become aware of how reliable and effective BRON's processes and services are. The indemnification provides the assurance that they are in good hands. A consolidated vendor that does not perform property preservation allows for greater freedom for servicers. In an industry where organizations are forced to abide by strict and ever-changing regulations, it can be a challenge to maintain the staff needed to keep on top of regulatory projects that have the potential to result in expensive legal consequences. These are the projects the BRON team aims to excel at by providing a valuable service that keeps our custom- ers in compliance. Modification Review—Ensuring that the loan modi- fication information in your system is accurate and matches the executed document can be a tedious task. BRON has developed a process to capture the key data elements, directly obtaining the information from the modification document and comparing it to the system data. The final deliverable provides valu- able documentation to confirm compliance, as well as a detailed road map to fix any and all data issues. Invoice/Advance Reconciliation—When acquiring non-performing or re-performing loans, a servicer must perform the necessary due diligence to ensure all advances on the loan are properly documented and all necessary backup is provided. The BRON system also has the ability to index the invoice im- ages so a claim is easier and more efficiently filed. • Full reporting, which details all transactions with insufficient backup • Ability to re-index all invoices for simplicity in filing claims • Identifies transactions that exceed investor allowable KEYS TO SUCCESS • Owners who put their employees before anything else. • A highly knowledgeable senior management team experienced in the servicing industry. • Great products that are continuously improved upon. • A strong corporate culture and a philosophy of the never-ending pursuit of perfection in everything BRON does. 40 | M R EP O RT KEY PERSONNEL Kevin Hamilton Owner and CEO Eric Moore Owner and COO Todd Imwold CAO CONTACT INFORMATION Todd Imwold 214.250.1750 todd.imwold@broninc.com broninc.com corp advance reconciliation, and modification review. BRON's mission is to change the way a customer feels about dealing with its vendors and focus on building high-quality products. BRON does this by putting its associates first, so they care about the customer and constantly investing in its products. BRON Inc. is a national property registration and preservation compliance and fulfillment vendor work- ing with loan servicing companies, creditor attorneys, investors, and city ordinance code enforcement. KEY FEATURES & BENEFITS • Full-service provider • Compliance solutions • Property registration services: • Vacant and abandoned registration • Foreclosure registration • Pre-foreclosure registration • REO/post-sale registration • Rental registration • Full indemnification • Bond advance, tracking, and monitoring • Monthly inspections • NYDFS quarterly filings and updates • Enhanced visual and interactive reporting • Utility Services: • Utility certifications • Utility bill pay • Utility transfer and stop services • Violation curative services: • Code violations • Monitor and tracking of all curative steps and timelines • Loan modification services • Advance reconciliation services • Ability to re-index all invoices for simplicity in filing claims • Municipality lien release COMPETITIVE ADVANTAGE Bron registers properties for its client in its own name, and since it is not a property preserva- tion company, there are no conflicts of interest. All correspondence or attempts to contact regarding these services will be handled by BRON's' highly trained staff. Bron is led by a CEO, COO, and Senior Management Team, each with more than 20 years' experience in the loan servicing industry. BRON is a full-service provider, handling everything related to the property registration process such as inspection/ ADDED VALUE BRON brings peace of mind. Soon after clients switch to BRON, they become aware of how reliable and effective BRON's processes and services are. The indemnification provides the assurance that they are in good hands. A consolidated vendor that does not perform property preservation allows for greater freedom for servicers. In an industry where organizations are forced to abide by strict and ever-changing regulations, it can be a challenge to maintain the staff needed to keep on top of regulatory projects that have the potential to result in expensive legal consequences. These are the projects the BRON team aims to excel at by providing a valuable service that keeps our custom- ers in compliance. Modification Review—Ensuring that the loan modi- fication information in your system is accurate and matches the executed document can be a tedious task. BRON has developed a process to capture the key data elements, directly obtaining the information from the modification document and comparing it to the system data. The final deliverable provides valu- able documentation to confirm compliance, as well as a detailed road map to fix any and all data issues. Invoice/Advance Reconciliation—When acquiring non-performing or re-performing loans, a servicer must perform the necessary due diligence to ensure all advances on the loan are properly documented and all necessary backup is provided. The BRON system also has the ability to index the invoice im- ages so a claim is easier and more efficiently filed. • Full reporting, which details all transactions with insufficient backup • Ability to re-index all invoices for simplicity in filing claims • Identifies transactions that exceed investor allowable KEYS TO SUCCESS • Owners who put their employees before anything else. • A highly knowledgeable senior management team experienced in the servicing industry. • Great products that are continuously improved upon. • A strong corporate culture and a philosophy of the never-ending pursuit of perfection in everything BRON does. » VISIT US ONLINE @ DSNEWS.COM 49 Property Preservation Guide Property Preservation Guide Property Preservation Guide SPECIAL ADVERTORIAL SECTION KEY PERSONNEL Joe Bada CEO Nickalene Badalamenti- Kalas President Angela Badalamenti-Miller Chief Client Relations Tom Kalas Chief Legal Counsel and Compliance Joseph Miller COO STAFFING: Employees: Approximately 300 Field Services Team: 4,000+ GEOGRAPHICAL SCOPE Five Brothers operates in all 50 states, as well as in Puerto Rico and the U.S. Virgin Islands. BUSINESS LINES, SERVICES, AND PRODUCTS: » nationwide field services » property preservation » inspections » property registration » municipal code compliance » hazard claims management » valuations—BPOs and appraisals » REO management and disposition CORPORATE DETAILS: 12220 E. 13 Mile Road, Suite 100, Warren, MI 48093 | 855.552.8020 or 586.772.7600 info@fiveonline.com | FiveBRMS.com COMPANY DESCRIPTION: A certified Women's Business Enterprise, Five Brothers provides regulatory-compliant asset-management solutions helping mortgage servicers nationwide save time, eliminate errors, and increase efficiency. The company utilizes nationwide field services, experience-based partnering, advanced technology, and knowledgeable customer service professionals to empower clients to maximize asset preservation while reducing costs, streamlining operations, and optimizing borrower relationships. COMPANY HISTORY: Five Brothers was founded 50 years ago, growing from a small local company into a major nationwide firm, becoming a recognized leader in the design and delivery of innovative, regulatory- compliant asset-management solutions. Five Brothers has consistently demonstrated the ability to meet the specialized needs of residential mortgage servicers for safe, sound, and secure asset management. Services include property preservation, inspections, property registration, hazard-claims management, and valuation and REO management, as well as asset- disposition services, specialized support services, and advanced mortgage-technology solutions that streamline and simplify asset-management processes. In 1995, Five Brothers developed the industry's first web-based workflow-management system, FiveOnline ® , which today serves as a portal to a large array of advanced technology solutions for mortgage servicers. COMPLIANCE, CONVEYANCE, AND COMMUNITY: Five Brothers is a dynamic, agile national organization delivering asset-management services that meet the needs of timely conveyance, verifiable compliance, and improved neighborhoods and communities. Conveyance or disposition is executed with both speed and precision carried out by expert field service professionals under formal compliance processes and procedures that cover every service category and every service event. Five Brothers' advanced technology tools enable the company to quickly adapt to changing federal, state, local, and investor/insurer compliance regulations. The result is minimized conveyance time, maximized asset value, and preserved and thriving communities across the country. KEY FEATURES AND BENEFITS: Advanced Technology: Driven by ongoing technical innovation, Five Brothers has emerged as a one-stop source for turnkey asset-management solutions that help mortgage servicers succeed in a rapidly evolving and highly competitive business environment. FiveOnline, the company's web-based workflow- management system, remains the industry benchmark for convenient, secure 24/7 online access to all inspection and property-preservation information, as well as fast and efficient ordering, tracking, and management of asset-preservation services. FiveLive, the company's mobile field service-management app, automates virtually every step of the work-order process in real-time, delivering significant gains in order speed, quality, transparent communication, and compliance. Collaborative Partnership: A culture of hands-on partnering enables Five Brothers to deliver regulatory- compliant asset-management solutions strategically aligned to each client's business needs and operating goals. A nationwide team of experienced contractors, inspectors, and brokers enjoys a well-earned reputation for completing client orders accurately, on time and within budget. In addition, Five Brothers' results-driven customer service personnel, like their field service counterparts, provide the individual attention that defines the Five Brothers service experience. KEYS TO SUCCESS: Multifaceted, fully integrated solutions are the key to Five Brothers' ongoing success. Clients are able to draw on a full array of pre- and post-foreclosure services, including property preservation, inspections, hazard-claims management, and valuations, as well as REO management and disposition services such as occupied-property management, premarketing services, marketing services, and closing and title services. The Five Brothers nationwide field services team is designed to meet this dual-track challenge. Operating at the highest standards of quality and professionalism, network members are capable of performing efficiently at any and every point along the extended service continuum. All of this requires Five Brothers to recruit, train, and deploy exceptionally qualified personnel—a proven Five Brothers strength. The benefits to clients are considerable: the field services team helps optimize the borrower experience, create stronger customer relationships, and reinforce the servicer's brand reputation, all while maximizing portfolio value. AWARDS, ACCOLADES, AND MILESTONES: » MPact 2017—Distinguished Female Industry Leader » The Progress In Lending Association named the company's FiveLive Field Services Real-Time Workflow Management system winner of an innovation award FIVE BROTHERS 49 KEY PERSONNEL Joe Bada CEO Nickalene Badalamenti- Kalas President Angela Badalamenti-Miller Chief Client Relations Tom Kalas Chief Legal Counsel and Compliance Joseph Miller COO STAFFING: Employees: Approximately 300 Field Services Team: 4,000+ GEOGRAPHICAL SCOPE Five Brothers operates in all 50 states, as well as in Puerto Rico and the U.S. Virgin Islands. BUSINESS LINES, SERVICES, AND PRODUCTS: » nationwide field services » property preservation » inspections » property registration » municipal code compliance » hazard claims management » valuations—BPOs and appraisals » REO management and disposition field services, experience-based partnering, advanced technology, and knowledgeable customer service professionals to empower clients to maximize asset preservation while reducing costs, streamlining operations, and optimizing borrower relationships. COMPANY HISTORY: Five Brothers was founded 50 years ago, growing from a small local company into a major nationwide firm, becoming a recognized leader in the design and delivery of innovative, regulatory- compliant asset-management solutions. Five Brothers has consistently demonstrated the ability to meet the specialized needs of residential mortgage servicers for safe, sound, and secure asset management. Services include property preservation, inspections, property registration, hazard-claims management, and valuation and REO management, as well as asset- disposition services, specialized support services, and advanced mortgage-technology solutions that streamline and simplify asset-management processes. In 1995, Five Brothers developed the industry's first web-based workflow-management system, FiveOnline ® , which today serves as a portal to a large array of advanced technology solutions for mortgage servicers. COMPLIANCE, CONVEYANCE, AND COMMUNITY: Five Brothers is a dynamic, agile national organization delivering asset-management services that meet the needs of timely conveyance, verifiable compliance, and improved neighborhoods and communities. Conveyance or disposition is executed with both speed and precision carried out by expert field service professionals under formal compliance processes and procedures that cover every service category and every service event. Five Brothers' advanced technology tools enable the company to quickly adapt to changing federal, state, local, and investor/insurer compliance regulations. The result is minimized conveyance time, maximized asset value, and preserved and thriving communities across the country. KEY FEATURES AND BENEFITS: Advanced Technology: Driven by ongoing technical innovation, Five Brothers has emerged as a one-stop source for turnkey asset-management solutions that help mortgage servicers succeed in a rapidly evolving and highly competitive business environment. FiveOnline, the company's web-based workflow- management system, remains the industry benchmark for convenient, secure 24/7 online access to all inspection and property-preservation information, quality, transparent communication, and compliance. Collaborative Partnership: A culture of hands-on partnering enables Five Brothers to deliver regulatory- compliant asset-management solutions strategically aligned to each client's business needs and operating goals. A nationwide team of experienced contractors, inspectors, and brokers enjoys a well-earned reputation for completing client orders accurately, on time and within budget. In addition, Five Brothers' results-driven customer service personnel, like their field service counterparts, provide the individual attention that defines the Five Brothers service experience. KEYS TO SUCCESS: Multifaceted, fully integrated solutions are the key to Five Brothers' ongoing success. Clients are able to draw on a full array of pre- and post-foreclosure services, including property preservation, inspections, hazard-claims management, and valuations, as well as REO management and disposition services such as occupied-property management, premarketing services, marketing services, and closing and title services. The Five Brothers nationwide field services team is designed to meet this dual-track challenge. Operating at the highest standards of quality and professionalism, network members are capable of performing efficiently at any and every point along the extended service continuum. All of this requires Five Brothers to recruit, train, and deploy exceptionally qualified personnel—a proven Five Brothers strength. The benefits to clients are considerable: the field services team helps optimize the borrower experience, create stronger customer relationships, and reinforce the servicer's brand reputation, all while maximizing portfolio value. AWARDS, ACCOLADES, AND MILESTONES: » MPact 2017—Distinguished Female Industry Leader » The Progress In Lending Association named the company's FiveLive Field Services Real-Time Workflow Management system winner of an innovation award For more information on advertising opportunities with DS News and MReport, contact Sales@TheFiveStar.com FEBRUARY ISSUE Best in Servicing Tools Best in Mortgage Startups MARCH ISSUE Best in Single-Family Investment Best in Technology APRIL ISSUE Best in Compliance Diversity Issue MAY ISSUE Best in Loss Mit Services Best in e-Lending