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» VISIT US ONLINE @ DSNEWS.COM 49 Asset Management Guide SPECIAL ADVERTORIAL SECTION KEY PERSONNEL Sam Ingber CEO Abraham Goodman President Zachary Wong CIO Kerry Medel Client Relationship Director BUSINESS LINES, PRODUCTS, AND SERVICES » inspections » preservation » evictions » REO initial services » code violation management » hazard insurance claim repairs » FHA and REO repairs » utility support services » reoccurring services CORPORATE DETAILS: 877.940.7367 | Sales@BrookstoneManagement.com | BrookstoneManagement.com COMPANY DESCRIPTION: Brookstone Management is a leader in the mortgage field industry for preserving and maintaining occupied, vacant, pre-foreclosure, and REO assets nationwide. Brookstone will always remain true to its fundamental mission of delivering the maximum quality of service for its clients to achieve the greatest return on their assets while limiting their exposure. Brookstone Management is widely versed in shifting government, investor, client, and insurer guidelines and proactively creates and implements solutions and best practices to surpass industry standards. Brookstone Management is committed to upholding and delivering the highest quality service to its clients, while working in partnership to upkeep their values and preserve and protect their securable interests. Brookstone Management is headquartered in New Jersey with offices throughout the country. COMPANY HISTORY: Brookstone was founded in 2005 to address the need for a one-stop-shop for preserving and maintaining properties. Founded by industry leaders with more than 40 years' combined experience in the rehab and construction industries, Brookstone quickly grew from its humble beginnings in New Jersey to achieve a nationwide footprint. Privately owned, Brookstone possesses the flexibility and the business acumen to quickly align services with client expectations in all relevant areas and lines of business. ADDED VALUE: Brookstone Management sources to the end provider, ensuring high-quality work completed within competitive timeframes. Brookstone's entire network consists of heavily vetted vendors with guaranteed field expertise. REGULATORY COMPLIANCE: Brookstone monitors changes in regulations through multiple sources and maintains compliance with municipal code changes, state regulations, and federal regulations. Brookstone has a dedicated compliance team to address any pending and future changes and works closely with clients to develop both internal and external policies and procedures to address the rapid, ever-changing regulatory landscape. Brookstone also ensures that its vendor network is adequately informed about changes to the regulatory landscape. KEY FEATURES AND BENEFITS: Brookstone Management prides itself on its end-to-end sourcing of vendors. Sourcing starts from ensuring the most competent vendor network, making sure that the right person with the right experience is doing the job every time. Because Brookstone sources directly to the vendor who will be completing the actual work, clients are ensured that Brookstone is monitoring every aspect of their work. Brookstone uses state-of-the-art technology to ensure that all the work is performed exactly as specified. Employing individuals with years of industry experience, Brookstone assigns dedicated work teams for specific clients to ensure that the client is always working with a team that understands their expectations. Brookstone maintains and delivers the highest quality of service by utilizing a combination of field QC and in-office QA to review and inspect work. Reviews are proactively communicated with the vendors to ensure that quality of work exceeds client expectations. Brookstone also internally audits work orders to ensure that all service-level expectations are met or exceeded. COMPETITIVE ADVANTAGE: Brookstone's mission statement is to deliver the maximum quality of service for its clients to achieve the greatest return on their assets while limiting its client's exposure. The company guarantees the highest quality vendor network and superior field and desk quality assurance reviews. Brookstone end sources to the actual provider doing the work to ensure the right vendor provides the correct service. Brookstone prides itself on its honesty and transparency. Brookstone proactively works with its clients to ensure that quality always meets or exceeds their needs. Brookstone actively invests in employees and clients to anticipate client needs. KEYS TO SUCCESS: » Taking a "no property left behind" approach » Ensuring proper quality inspections done by actual Brookstone employees » In-house quality assurance teams » Fully transparent, real-time data analysis with dashboard reporting capabilities » Dedicated, client-specific work teams » Working closely with Aspen Grove to ensure that all aspects of the workflow are tracked and reported, » end-to-end » Mobile app solution that allows real-time updates BROOKSTONE MANAGEMENT