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»» $9.8 billion in home equity relief, with 144,000 customers receiving extinguishment or a modification on a home equity loan or line of credit »» $162 million for 23,500 borrowers who received enhanced relocation benefits after completing a short sale »» $11.8 billion in deficiencies waived on short sales »» 7,500 interest rate reductions, with average rate reductions of 2 percent Ohio rank: 12 90+ Day Delinquency Rate Foreclosure Rate January 2013 3.15% 3.72% 3.45% 4.56% -8.7% -18.3% -7.9% Top County MahOning COunTy Foreclosure Rate January 2013 3.90% At the end of February 2013, the median household income in Raleigh, North Carolina, was $48,845, according to ZipRealty. rank: 49 90+ Day Delinquency Rate Foreclosure Rate January 2013 0.60% Unemployment Rate 0.88% 3.3% year ago 0.84% 1.09% 3.1% year-over-year change -27.8% -19.0% 6.5% Top County RaNsom CouNTy 90+ Day Delinquency Rate January 2013 0.64% Foreclosure Rate 1.82% year ago 1.37% 3.37% year-over-year change -53.2% -46.1% Top Core-Based statistical area JamesTowN, ND 90+ Day Delinquency Rate Foreclosure Rate January 2013 0.66% 1.25% year ago 1.06% 6.59% year ago 4.60% 7.78% year-over-year change -15.2% -15.2% Top Core-Based Statistical area aShTaBula, Oh 90+ Day Delinquency Rate Foreclosure Rate January 2013 3.21% 5.92% year ago 3.75% 7.45% year-over-year change -14.4% -20.5% note: The 90+ Day delinquecy rate is the percentage of outstanding mortgage loans that are 90plus days delinquent. The foreclosure rate is the percentage of outstanding mortgage loans currently in foreclosure. State rank is based on the January 2013 foreclosure rate. All figures are rounded to the nearest decimal. The unemployment rate reflects preliminary January 2013 figures released by the Bureau of Labor Statistics. All other data courtesy of Lender Processing Services. IN THE NEWS North Dakota 0.95% year-over-year change 32.0% The 90+ Day delinquecy rate is the percentage of outstanding mortgage loans that are 90plus days delinquent. The foreclosure rate is the percentage of outstanding mortgage loans currently in foreclosure. State rank is based on the January 2013 foreclosure rate. All figures are rounded to the nearest decimal. The unemployment rate reflects preliminary January 2013 figures released by the Bureau of Labor Statistics. All other data courtesy of Lender Processing Services. 102 7.6% year-over-year change 90+ Day Delinquency Rate -37.2% 7.0% year ago KNOW THIS note: Unemployment Rate Specialized Business Software Enhances Docunym Specialized Business Software announced enhancements to Docunym—a web-based document management and workflow solution. The enhancements enable mortgage servicers to manage and retrieve loan documents faster. Users can now pull loan documents by loan numbers using a minimal number of clicks, eliminating the need to search multiple files to retrieve a specific document, the Ohio-based company explained. Users can also train the system to identify and organize incoming loan documents into electronic folders based on specific criteria, such as borrowers' names and loan numbers. "Mortgage servicers need to be as efficient as possible in order to compete effectively in today's marketplace, which means reducing the time it takes to manage information and documents," said Steve Wiser, president and founder of Specialized Business Software. "Our Docunym solution provides mortgage servicers with a tool to go paperless and operate more efficiently than competitors. This increases the speed and efficiency in which tasks are completed." Safeguard's Diverse Vendors Complete Training Via Partnership Safeguard Properties announced about 250 of the company's minority- and womenowned vendor businesses completed small business training through Partnership for Small Business Development (PSBD). PSBD is a collaboration between Safeguard, Citi, and the Foundation for Small Business Development. Through PSBD, training sessions were conducted during the past year to help women- and minority-owned vendors build their resources and gain exposure to new contract channels through official certification as diverse small business enterprises, Safeguard explained in a release. The trainings were held in Chicago, Dallas, Fort Lauderdale, Las Vegas, and Baltimore. Valley View, Ohio-based Safeguard also reported its annual expenditures with diverse vendors—those owned by women, minorities, veterans, and people with disabilities— reached more than $153.7 million last year. "Safeguard is committed to helping its diverse vendors grow their businesses and supporting our clients' efforts to promote diversity as well," said Alan Jaffa, CEO of Safeguard. "We are grateful to Citi and the Foundation for Small Business Development for creating the PSBD program so that companies like Safeguard can help their minority-owned and women-owned vendor partners." PSBD is also offering 400 of Safeguard's minority- and women-owned vendors one complimentary year of certification from the Women's Business Enterprise National Council (WBENC) and the National Minority Supplier Development Council (NSMDC). So far, about 201 vendors have been certified and 170 are currently in the process. Safeguard's vendor network is comprised of nearly 10,000 businesses. The company's vendors inspect and maintain defaulted and foreclosed homes across the country.