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LENDERS & SERVICERS OUTSOURCERS AGENTS & BROKERS ATTORNEYS Aspen Grove Solutions 706 W. PATRICK ST. » FREDERICK, MARYLAND 21701 » 240.345.3430 AspenGroveSolutions.com COMPANY HISTORY DELIVERY PLATFORM Aspen Grove Solutions, founded in 1997, is an enterprise end-to-end property solutions software firm delivering high-speed value for its clients. Whether clients oversee distressed assets and sales; inspections and field services; workplace management; or energy consumption and regulation, Aspen Grove Solutions applies simplicity and process to the complexity of managing properties, vendors, and third-party suppliers. The company's name is part of its philosophy. The largest living organism on the planet is a grove of Aspen trees—an Aspen Grove—located in Utah. Thousands of individual Aspen trees covering more than 200 acres are thriving on a single root system. Aspen Grove Solutions was founded on the belief that the Internet would become a similar root system for businesses in the 21st century. Private, cloud-based, Software-as-a-Service (SaaS) solutions customized and configured to each client's business processes. KEY FEATURES The company has implemented the following solutions for the default industry and can provide any of these for any business. All of the company's solutions include third-party access and management as well as core platform modules such as expense tracking, notes management, document generation, and much more. SOLUTION PLATFORM Aspen Grove Solutions is a world-class enterprise property platform delivering innovation and cost savings for the distressed asset industry. The heightened levels of compliance and oversight requirements are forcing the industry to review all procedures. Default departments and outsourcers are being stretched as existing systems and manual processes cannot keep up with the rate and pace of change. The company's solution platform allows it to roll out compliance-based solutions quickly. The company's three tenets of delivery— people, process, and platform—allow it to deliver client-centric and tailored solutions. People who focus on the needs of its customers, from mapping out process requirements to configuration of its platform in partnership. Process focus to ensure the company provides solutions designed around its customers' own workflow and business processes. Platform capability to deliver solutions quickly with rapid time-to-value. Your process is their business. Aspen Grove Solutions' platforms have managed the sale of more than $80 billion worth of real estate. 70 »» Management of all HUD M&M 1–M&M 3.5 processes, including field services and asset management »» Property preservation and field services »» Full BPO applications from ordering, quality control, and more »» Hazard insurance claims handling »» Broker and agent management solutions »» Online listing and offer management »» Attorney solutions, including foreclosure, bankruptcy, and eviction KEY BENEFITS »» Can customize any default business process whilst including both internal and external parties »» Shorten the timescales and reduce costs by measuring and managing high-volume property processes to completion »» Benchmark SLA and performance compliance, both from internal team members and external service providers »» Rapidly configure business processes that can evolve with changing requirements, critical in today's compliance- and regulatorydriven environment »» Ensure the quality of work through effective management, communication, and compliance tracking »» Enhanced vendor management capability out of the box, including profiles, compliance checking, performance monitoring and score-carding, communications module, and much more »» The most advanced business intelligence (BI) capability to maximize the analysis of your own data for compliance reporting, anomaly reporting, or general business management AWARDS AND RECOGNITION Aspen Grove Solutions is an enterprise-level solution provider. It is a Microsoft Gold Certified Partner, is ISO 207001 security accredited, and BS25999 business continuity accredited. Aspen Grove Solutions has been placed in the Top 20 of the Deloitte Fast Technology Awards for the past three years. In 2012, CEO Seán Ryan was a finalist in the Ernst & Young Entrepreneur of the Year Program. Aspen Grove Solutions uses a simple, high-level, proven methodology. From the initial engagement to postimplementation support, the company's pragmatic approach ensures that all of its clients' requirements and priorities are captured and implemented.