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15 HOME EQUITY INCREASES SIGNAL POSITIVE INVESTMENT FUTURE CoreLogic's report on home equity sheds new light on the current state of affairs in the mortgage real estate market. e report reveals borrower equity increased by $457 billion from the previous year during Q3 2019. is amount accounts for an increase of 5.1% within the span of a single year. Borrower equity climaxed during Q3 2019, with borrowers accumulating more than $6 trillion in equity since 2011. is trend could be explained by the fact that homeowners have remained relatively stationary, living within their respective homes as they age—choosing to renovate and upgrade versus moving and purchasing new homes. CoreLogic points to the positive fact that this rise in home equity will usher in an influx of funds that these homeowners may utilize to further finance more of their desired home improvements and upgrades. e report also revealed the nationwide negative equity share for the third quarter of 2019, which showed 3.7% of all homes with a mortgage. is statistic reveals that this quarter posed the lowest share of homes with negative equity since 2009. Another positive statistic was revealed regarding the number of underwater properties this quarter, which fell by 210,000 during the year. Among the states that posed the largest negative equity share in Q3, Louisiana tops the list with 10.1% of mortgages with negative equity, a staggering statistic that stands at more than twice the national average. Fast on Louisiana's heels were Connecticut at 7.4% and Illinois at 7%. DS News is the only publication in the country solely dedicated to providing default servicing professionals with news and content focused on their industry. SUBSCRIBE TO THE LEADER IN DEFAULT SERVICING NEWS SUBSCRIBE NOW! Call 214.525.6700 or connect with us online at DSNews.com. default servicing trusted reliable informed @ dsnews.com 10.2019 CHANGING TIMES FOR TITLE DS News speaks to title industry leaders about the challenges brought on by technology and client demands. 60 NATURAL DISASTER MEETS DIGITAL DISRUPTION In the face of future storms, learn how to improve response times and service through the automation of recovery processes. 64 A SHIFTING LANDSCAPE FOR THE GSEs Speculation and skepticism abound after the Treasury Department released its plan to privatize the GSEs. DS News speaks to insiders about whether the plan will ultimately come to fruition. 68 A DEEPER DIVE INTO RECONCILIATIONS Technological innovation is critical to property valuations, but don't discount the importance of the human touch. 72 THE CUSTOMER CONNECTION Every company likes to believe it offers top-notch service, but what are the real keys to excelling at customer interactions?