DS News

DS News February 2020

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

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95 Connecticut Planet Realty, LLC Sales@CTREOTEAM.com 203-982-4985 cell www.CTREOTEAM.com Security • Preservation • Disposition Steve Rivkin New York Prince & Associates Realty Group Serving Suffolk and Nassau Counties 631.252.9539 princeaar.com Angela Prince Distressed Property Real Estate Broker Florida Minority Certified Business MIAMI-DADE & BROWARD COUNTIES 786-499-6994 www.REOPitStop.com Luis@ContinentalRealtors.com RESNET ID: 106089 | Equator ID: 272261 Luis F. Guzman Broker/Owner directly and keep the extra cooks out of the kitchen. How does a possible recession impact how you work? By leveraging technology for the right processes, automating where we can and having a data environment that provides complete transparency into our processes, half of the battle is won. e rest lies with our people and having sound, trainable, consistent processes that are ready to scale. Default mortgage servicing will never be perfect. As much as we try to streamline it, automate it, and make it more efficient, at the end of the day we are dealing with people— individual customers with individual stories at a tough time in their lives who are looking for help from other individuals who need to have the training, commitment and empathy to make the process work. e same infrastructure applies, whether you have 2,000 or 20,000 loans in default. a360inc Back Cover, 58 Altisource 59 American Mortgage Diversity Council 56 Claims Recovery Financial Services 60 Five Star Academy 41 Five Star Conference 6 Five Star Diversity Symposium 30 Five Star FORCE 37 Five Star Global 34-35 Five Star Government Forum Inside Back Cover Five Star Single-Family Rental Summit 3 Guardian Asset Management 5 Havana Vibes 1 Insight One 8 JMA Outreach Solutions Inside Front Cover Legal League 100 20-21 Legal League 100 Servicer Summit 77 MReport 90 Nationwide Title Clearing, Inc. 61 Stone Tower Realty 5 "Efficiency is at the forefront of most servicers' minds. The market is telling us that the long awaited recession, regardless of severity, is heading in our direction. With default volumes currently at an all-time low, there must be more attention on having sound, trainable, scalable operations in place. Default is a people business at its core; scalability is critical." ADVERTISING INDEX of the loans originated by the FHA are in the entry-level tier. SOURCE: AEI HOUSING CENTER JANUARY BREAKDOWN OF FHA LOANS. STAT INSIGHT 80% 80%

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