DS News

2 Future's So Bright … We've got our eyes firmly fixed on the horizon for this month's installment of DS News. From tech to trends to cybersecurity, this month's issue is all about where mortgage servicing is headed and the hurdles we may need to surmount along the way. In our cover story, "New Horizons," DS News explores topics from artificial intelligence and automation to data security, taking a look at how servicers are working to innovate, improve, and chart a course for success. Our second feature, "7 Major Mortgage Servicing Tech Trends" takes us from cloud integration to data management, as Steve Comer, Director of the Financial Services and Insurance Sales at Hyland, takes us through the top areas industry professionals need to keep in focus. Next up, in "e Times, ey Are a' Changin'," Craig Riddell, EVP, Chief Business Officer at LoanLogics, explores how artificial intelligence could transform the acquisition of mortgage servicing rights—and the shape of the secondary market as a whole. After that, Jeremy Yohe, ALTA's VP of Communications, invites you aboard for his piece, "Casting a Net for Cybersecurity." In it, Yohe examines why protecting your organization against phishing attacks is critical and provides some actionable tips for ensuring nothing slips through your defenses. e challenges the industry face can sometimes seem daunting, but the potential opportunities shine even brighter. We hope you'll find plenty in these pages to help power your strategies as you move ahead. Welcome to the March 2020 edition of DS News. David Wharton Managing Editor VOL. 18 NO. 3 PUBLISHER Mark Hulme EDITOR-IN-CHIEF Rachel Williams MANAGING EDITOR David Wharton EXECUTIVE CREATIVE DIRECTOR Jonathon Won REPORTERS Mike Albanese Seth Welborn CONTRIBUTORS Steve Comer Rick Martin Katie Paolangeli Craig Riddell Jeremy Yohe ONLINE CONTRIBUTOR Krista Franks Brock Andy Beth Miller COPY EDITOR Brandy Scott ADVERTISING Kevin McCrea: 214.525.6756 2020 EDITORIAL ADVISORY BOARD Dawn Adams, SVP, Default Servicing, Roundpoint Mortgage Servicing Tendayi Kapfidze, Chief Economist, LendingTree Courtney Thompson, Director, Default Servicing Operations Jacob Williamson, VP, Distressed Assets, Fannie Mae Kim Yowell, EVP of Servicing, Fairway Independent Mortgage Corporation CHAIRMAN AND CHIEF CREATIVE OFFICER Mark Hulme PRESIDENT AND CHIEF EXECUTIVE OFFICER Ed Delgado AMERICAN MORTGAGE DIVERSITY COUNCIL Marcela Bruner: 214.525.6769 FORCE Annie Collier: 214.525.6740 LEGAL LEAGUE 100 Lindsay Wolf: 214.525.6786 NATIONAL MORTGAGE SERVICING ASSOCIATION, NON-PRIME LENDING COUNCIL, AND PROPERTY PRESERVATION EXECUTIVE FORUM Rachel Williams: 214.525.6748 DESIGN Jordan Funderburk Jason Stone Sean Walker Jonathon Won No part of this publication may be reproduced without written permission from the publisher. ©2020 Five Star Global, LLC—All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. DS News strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. DS News does not guarantee the accuracy of the information, and is not liable for any damages, losses, or other detriments that may result from the use of these materials. Follow DSNewsDaily on From Our Desk

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