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94 94 INVESTMENT PROPERTY PRESERVATION TECH BLACK KNIGHT AND QUICKEN LOANS BROADEN PARTNERSHIP Black Knight, Inc. and Detroit-based Quicken Loans announced the companies have broadened their relationship as Quicken Loans extended its contract for Black Knight's MSP servicing system and is adding multiple Black Knight solutions. Additionally, Black Knight purchased the source code for Quicken Loans' Cyclops mortgage servicing customer relationship management (CRM) software. e Cyclops software provides a number of tools Quicken Loans uses to meet the needs of today's mortgage consumers. is software suite will serve as the foundation for a highly advanced customer service solution that Black Knight will be offering to clients of its industry-leading MSP servicing system. "After decades of disruption, this acquisition is further proof of our technology team's power and innovation," said Jay Farner, CEO of Quicken Loans. "Our focus is always on our clients and how we can make their experience easier and more transparent. Our success comes from groundbreaking technology and the streamlined processes it can provide. We are looking forward to Cyclops benefiting even more consumers with the industry-leading client service the tool can facilitate." Upon launch, this advanced software from Black Knight will include highly personalized information about loans, homes, and neighborhoods. For example, by accessing the home's value, a customer service professional can present refinance and home equity opportunities to borrowers. is solution will give professionals the ability to provide an omni-channel customer experience, whenever and however the customer wants to interact with their servicer, which will result in deeper borrower relationships and increased customer retention. "Black Knight continues to innovate with urgency. We are committed to developing best-in-class solutions and, when appropriate, acquiring proven technologies to accelerate our time to market for our clients," said Anthony Jabbour, CEO of Black Knight, Inc. "We share a common vision with Quicken Loans for the future of customer service, and by building upon its proven platform, we are able to accelerate the delivery of this powerful solution. Quicken Loans has been a long-time client, and we are excited to broaden our relationship with them."