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DS News April 2020

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

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15 President Michael Dubeck added: "Patrick's experience working for private equity, large and small servicers, and institutional investors has given him a unique ability to create solutions that resolve industry challenges. Having a seasoned executive who has excelled through multiple market cycles join us ensures Planet will be well-positioned to expand its servicing capabilities and nontraditional loan offerings." "As a nonbank mortgage lender and servicer, Planet has the ability to be more nimble and strategic than traditional banks. It's well- positioned to take advantage of market opportunities, which will result in substantial future growth." —Patrick Couture, SVP of Servicing Platform Development, Planet Home Lending S E R V I C E P R O V I D E R S NATIONAL BANKRUPTCY SERVICES ANNOUNCES NEW SVP National Bankruptcy Services (NBS) is pleased to announce that Bill Mueller has joined the business development team. Bill Mueller is the SVP of National Business Development. Mueller will focus on executing the NBS revenue growth strategy efforts and be responsible for key aspects of customer acquisition, revenue growth management, and national business development. "Bill has a proven track record of growing client relationships and developing new business for companies that have served the mortgage finance industry," NBS EVP Matt Slonaker said. "We're glad that he is joining our business development team and helping us achieve our organic growth in the mortgage, consumer, and automotive industry segments." Mueller brings more than two decades worth of experience in the financial services industry to NBS and their affiliated law firm, Bonial & Associates, P.C. Before joining NBS, Mueller served as Sales Director at Altisource and Equator. Additionally, he has held sales and business development positions at US Real Estate Services, iServe REO, and NRT REO Experts. "I'm pleased to join a team like National Bankruptcy Services that has delivered exceptional service and solutions to hundreds of financial service firms these past 20 years," Bill Mueller said. "Bill [Mueller] has a proven track record of growing client relationships and developing new business for companies that have served the mortgage finance industry. We're glad that he is joining our business development team and helping us achieve our organic growth in the mortgage, consumer, and automotive industry segments." —Matt Slonaker, EVP, National Bankruptcy Services TOTAL EXPERT ADDS CHIEF PEOPLE OFFICER Total Expert, a fintech software company that makes enterprise level marketing, sales, and compliance for the mortgage industry, welcomed Anna Klombies as its Chief People Officer. Klombies brings more than 25 years' experience in developing high-performance cultures and operational excellence and most recently served as SVP of HR at SportsEngine (recently acquired by NBC). In her new role, Klombies will focus on professional development, people operations, coaching and mentoring, and improving company culture across all Total Expert teams. Klombies believes in fostering a mission-driven culture of collaboration and excellence to drive employee engagement, business strategy and stakeholder value. Leadership roles in previous companies (CBS MarketWatch, Dow Jones, Sports Engine) provided significant contributions in scalable high growth, multiple acquisitions, award- winning culture, and successful exits. She graduated summa cum laude from Concordia, a private Lutheran university in St. Paul, Minnesota. She currently serves as the Board Chair at the University of Minnesota Masonic Children's Hospital, Presidential Advisor at Concordia University, and proudly serves on the board of several up and coming Twin Cities tech companies. Total Expert's Marketing Operating System platform enables customer-facing teams (sales), marketing, and compliance to work together to deliver marketing campaigns and engagement that is relevant to each unique customer based on their stage in life. Unlike traditional CRM systems and marketing tools that were built to serve multiple industries, Total Expert focuses on the unique needs of financial services firms who must integrate industry specific data and applications to deliver a cohesive customer experience across the entire customer lifecycle.\

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