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DS News May 2020

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

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» VISIT US ONLINE @ DSNEWS.COM 65 Loss Mit Tech and Services Guide SPECIAL ADVERTORIAL SECTION RES.NET CORPORATE DETAILS: 25520 Commercentre Drive, Floor 1, Lake Forest, CA 92630 800.760.7036 | RES.NET | Support@RES.NET COMPANY DESCRIPTION Since 2003, RES.NET has been the technology solution within the mortgage space to manage loss mitigation-short sale, deed-in-lieu workflow, homeowner assistance tools, real estate owned, and valuation workflow. RES.NET is architected as an enterprise application that evolves with client feedback and allows users to create custom workflows, allowing its client base to stay relevant in today's ever-changing environment. KEY FEATURES » Loss mitigation solution includes: short sale, deed-in- lieu, mortgage sssistance modules » Delivery platform: web-based, SaaS » SOC1, Type 2 and SOC 2, Type 2 Certified » Key Benefits: » Homeowner Assistance Portal with secure borrower access » Short sale workflow with agent and homeowner connection » Deed-in-lieu workflow with title vendor connection » Hardship assistance/request submission » Secure data and document collection » Flexible reporting solutions » Audit trail for all communication and archival of data and documents » System of record and third-party vendor integrations » Custom field, task, and workflow enabled for regulatory requirement process change LOSS MITIGATION OVERVIEW Servicer/Lender Benefits RES.NET's Loss Mitigation Portal allows clients to receive and manage homeowner assistance requests via a secure connection. Gathering pertinent data to allow determinations for a forward plan are all made available to the client and homeowner, so communication, exchanges, and documentation may all be shared in the same secure location. Enterprise features such as tasking, messaging, reporting, and document-sharing are paired with customizable tasks, fields, and workflows, giving clients an established solution with the ability to change as needed. Paring this workflow and data continuity solution with the ability to give borrowers direct access for status updates, enables servicer and private lenders to focus on their core business initiatives, and places them in a proactive position regarding current and future regulatory requirements. Homeowner Assistance Portal Benefits The Homeowner Assistance Portal was originally designed to assist our client subscribers with the management of foreclosure alternatives in support of HAMP and HAFA programs to maintain compliance in a rapidly changing regulatory environment when dealing with federally backed programs (2008–2009). Today, answering a call to action to support the industry in a time of need, the Homeowner Assistance Portal (HAP) has been enhanced in anticipation of servicers responding to the homeowners seeking relief due to the CARES Act and private lenders experiencing high call volumes from consumers seeking financial assistance during the pandemic. KEYS TO SUCCESS When creating a technology solution, RES.NET considers the viewpoint and needs of each specific user type. The Loss Mitigation Portal offers proven workflow solutions for not only the lending or servicing institutions, but by also providing systems for borrowers, agents, title vendors, and other third- party vendors. All data, documents, and messaging is centralized in an easily accessible and highly secure location. By providing this level of accessibility and transparency, along with client specific customization, RES.NET aims to give its users the tools necessary to increase productivity for the most beneficial outcomes. KEY PERSONNEL Keith Guenther CEO Michael Bull CFO Angela Hurst SVP, Business Development Rob Pajon SVP, Marketing & Product

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