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» VISIT US ONLINE @ DSNEWS.COM 61 Loss Mit Tech and Services Guide SPECIAL ADVERTORIAL SECTION BACKINTHEBLACK®, LLC CORPORATE DETAILS: 729 E. Pratt Street, Suite 900, Baltimore, MD 21202 | BackInTheBlack.com COMPANY DESCRIPTION BackInTheBlack ® , LLC has been in the mortgage servicing industry as a premier hosted default mortgage servicing solution since 1999. A privately held company, part of an IT conglomerate parent, BackInTheBlack ® continues to be a top value-added ASP (application service provider). BackintheBlack ® has also deployed their self-service borrower portal, LoanSolutionCenter © , which is disaster ready, highly intuitive, and seamlessly integrated into BackInTheBlack ® . BackInTheBlack ® 's hosted delivery model offers clients dynamic workflow/distribution, industry compliance functionality, complex calculators, audit tracking, and the ability to support a vast number of retention and liquidation workouts. BUSINESS LINES, PRODUCTS & SERVICES » Key Features » BackInTheBlack ® Model: A managed service, pre- configured "out of the box" solution with industry "best practices." » Delivery Platform » SaaS » Key Benefits » LoanSolutionCenter©—Leveraging the BackintheBlack ® decision engine, borrowers are presented with specific steps necessary to apply for a hardship. A document upload functionality, real-time messaging, and customer branding. This provides a rich and stress-free integrated customer experience that will increase borrower participation while reducing servicer timeline requirements. » BackInTheBlack ® —Powered by a proprietary, rule-based decisioning engine, the application provides dynamic workflow management coupled with compliant investor workout calculators. The application is highly configurable, which supports investor, loan type, private label, and other data-driven specific requirements. » Compliance—Feature-rich compliance rule sets that ensure all client/investor-based requirements are maintained with the ability to be measured and tracked, which is a useful audit tool. BackInTheBlack ® works closely with their client base and investors to ensure new programs/regulations are deployed prior to effective dates. COMPETITIVE ADVANTAGE » LoanSolutionCenter © —Borrower portal » Implementation Timing—BackInTheBlack ® out of the box can be implemented, in most cases, in 90 days or less. » Integration with multiple Systems of Record (SOR) » Intellectual capital through mortgage servicing/ financial industry experts » Third-party integrations—dialers, credit, imaging, SMDU, title, valuations, print vendors, FEMA disaster, and IRS feeds ADDED VALUE » Increased Compliance—BackInTheBlack ® , as a managed application, provides ongoing support with all investor requirements, relieving client's management and IT department dependency » Increased Productivity—Workflow and distribution » Document Generation—Robust document- generation tool integrated into the workflow with batch or local print capabilities. » Internal and External Audit—Asset audit reports provide a full snapshot of the loan loss mitigation workout lifecycle while in BackInTheBlack ® » Disaster Ready—Mass decisioning capabilities for all types of disaster programs with automated decisioning. KEYS TO SUCCESS BackInTheBlack ® invested 20-plus years into mortgage servicing technology and has a proven track record for efficiency/compliance within the mortgage servicing industry. Regulations and workout options can be difficult to maintain for mortgage servicers today; therefore, BackInTheBlack ® manages the regulatory changes and challenges. This ensures each workout offered through BackInTheBlack ® is the right, compliant decision. As an industry-leading technology, BackInTheBlack ® is commited to providing clients with an unparalleled solution that is best in class. BackInTheBlack ® knows the value of a partnership and looks forward to sharing this technology solution with you. See why BackInTheBlack ® is the technology people are continuing to talk about. KEY PERSONNEL Robert Starliper CEO Patrick Kopins COO James McVicker Director of Professional Services Ryan Petrey SVP Business Development Contact Information Sales and General Inquiries: 410.413.1600, Option 1 TESTIMONIAL "ServiceMac implemented BackInTheBlack and LoanSolutionCenter approximately two years ago. We have benefited from their robust workflow for all investors with compliance as a standard. We plan to take advantage of BackInTheBlack's mass modification process to ensure that our borrowers receive the assistance they need." —Bob Caruso, CEO, ServiceMac, LLC