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A U G U S T 2 0 2 0 | C O N T E N T S | D S N E W S . C O M
FEATURE
56
The Auction
Advantage
Selling distressed properties at
auction provides sellers with an
outcome that is more fiscally
and socially responsible than
selling distress on the retail
market.
By Daren Blomquist
FEATURE
62
Listen, Experiment,
and Measure
Now is the time to ensure your
customer experience initiatives
are adapting to the new normal
and you understand any shifts
in your customers' needs and
expectations.
By omas Grundy
FEATURE
66
Preparing for the End
of Forbearance
It's not too late for mortgage
servicers to prepare for the next
pandemic-driven event—a
likely rise in loan modifications
and loss mitigation requests.
By Paul Anselmo
FEATURE
71
Vital Digital Tools
for SFR
e SFR industry is familiar
with adapting to the changing
tides of the economy, but
this "black swan" event offers
unique and unseen challenges.
By Lauren Maloney
In This Issue
7 DS Journal
24 Movers and Shakers
The Exchange
28 Raman Muralidharan,
Head of Mortgage,
HSBC
32 Paul Nagai, Managing
Director, The Antares
Company
38 Doug Duncan, SVP
and Chief Economist,
Fannie Mae
Cover Story
50
With the nation's
demographics shifting
and rental becoming more
attractive, single-family rental
investment is poised for
growth.
By Phil Britt
Opportunity
for Sale?
