4
S E P T E M B E R 2 0 2 0 | C O N T E N T S | D S N E W S . C O M
FEATURE
60
Expanding
Diversity into
the C-Suite
e need for a
commitment to
diversity in the servicing
industry has never been
more important, from
the bottom to the top.
By Allen Price
FEATURE
64
The Tough Talk
Incorporating a
multitude of viewpoints
and discussing difficult
topics in the workplace
can be challenging.
Here's how to approach
it in a productive way.
By Quincy Amekuedi
FEATURE
70
Navigating
Distressed Asset
Investment
Turbulent times create
opportunities and
uncertainty. How can
investors identify what
is a potential good
investment versus a
risky bet?
By Louis Amaya
QUICK TAKE
74
Dealing with
Demand Letters
in the Prairie
State
As mortgage
foreclosures in Illinois
trend toward being
increasingly litigated,
demand letters have
become a battleground
issue in mortgage
foreclosure litigation.
By Julie Dejong
QUICK TAKE
76
Florida Supreme
Court Addresses
Admissibility of
Business Records
e case could have
a significant impact
on different aspects of
contested foreclosure
actions including
testimony and
evidentiary rulings at
trial.
By Matthew Ciccio
In This Issue
7 DS Journal
24 Movers and Shakers
The Exchange
28 Courtney Thompson,
SVP, Default Mortgage
Servicing, Flagstar Bank
34 Stephanie Casper, VP
of Sales, LendingHome
40 Marissa M. Yaker,
Managing Attorney of
Foreclosure, Padgett
Law Group
Cover Story
54
ere's strength in unity and
also strength in diversity.
Here's how the mortgage
servicing industry is working
to build a stronger foundation
atop that truth.
By Phil Britt
A WORK IN PROGRESS