32
Journal
default
servicing
trusted
reliable
informed
@
dsnews.com
6.2020
With
historic
unemployment
levels
and
many
impacted
homeowners
seeking
assistance,
here's
how
mortgage
servicers
are
working
to
keep
up
with
the
workload.
RISING
TIDES
OF
ECONOMIC
HARDSHIP
68
LINES
OF
COMMUNICATION
The
executive
team
at
Safeguard
Properties
discusses
the
critical
nature
of
communication,
and
how
the
industry
is
managing
the
pandemic.
74
THE
DEMOCRATIZATION
OF
DISTRESSED
PROPERTY
BUYERS
A
broader
pool
of
foreclosure
buyers
means
steady
demand—even
in
stormy
markets.
80
DISASTER
RESPONSE
DURING
A
CHALLENGING
SUMMER
When
it
comes
to
strategically
managing
natural
disaster
response
this
year,
the
IRS
casualty
loss
program
may
have
a
critical
part
to
play.
default
servicing
trusted
reliable
informed
@
dsnews.com
7.2020
As
a
global
pandemic
forces
a
worldwide
reexamination
of
how
to
conduct
business,
learn
how
mortgage
servicers
are
adapting.
FROM
A
DISTANCE
52
POST-MORATORIUM
PLANNING
BEGINS
NOW
With
a
likely
wave
of
delinquencies
and
defaults
on
the
horizon,
servicers
should
be
preparing
for
the
smoke
to
clear.
56
A
MULTIMILLION-DOLLAR
MISCONCEPTION
Can
servicers
be
reimbursed
for
property
preservation
expenses
incurred
after
the
FHA
conveyance
timeframe?
60
IS
YOUR
PROGRAM
CARES
ACT
COMPLIANT?
The
industry
must
maintain
business
continuity
planning
while
managing
processes
and
regulatory
changes
in
real
time.
66
EFFECTIVE
FORECLOSURE
PREVENTION
IN
A
CRISIS
What
lessons
from
the
Great
Recession's
foreclosure
and
home
price
data
can
be
applied
to
more
recent
market
trauma?
default servicing trusted reliable informed @ dsnews.com 8.2020
56
THE AUCTION ADVANTAGE
Selling distressed properties at auction provides
sellers with an outcome that is more fiscally and
socially responsible than selling distress on the
retail market.
62
LISTEN, EXPERIMENT, AND MEASURE
Now is the time to ensure your customer experience
initiatives are adapting to the new normal and you
understand any shifts in your customers' needs and
expectations.
From investment bargains
to changing purchase power
for buyers, see what factors
single-family investors are
shopping for.
SHOPPING FOR
OPPORTUNITY
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and content focused on their industry.
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