DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.
Issue link: http://digital.dsnews.com/i/1294963
47 Industry MVP Spotlight Best in Property Preservation Innovative Field Services CORPORATE DETAILS: 551 North Country Road, Saint James, NY 11780 | 631.676.4222 | BGInspect.com KEY PERSONNEL Bill Garrecht | President Dave Esteves | VP of Inspections Joe Milito | VP of Preservation Andrea Kennedy | AVP of Preservation Caela Lakios | Director CONTACT: Caela Lakios 631.676.4222 caelal@bginspect.com END-USER CATEGORIES Service Provider CLIENT TESTIMONIAL: "Innovative Field Services is a great company to work with as they always strive towards achieving a win-win situation for all parties involved in the preservation and inspection world. Their consistent performance in achieving client timeline and qualitative field work has created a new benchmark in the preservation industry which is a great example and motivational factor to get inspired with. There is knowledge, respect, and passion at all levels of personnel at Innovative Field Services, this makes us even more exciting to work with them for a common goal. We have always observed a positive energy across the board translated through clear line of communication and transparency." BUSINESS LINES, PRODUCTS, AND SERVICES » Key features – Inspections, Property Preservation, Hazard Insurance Repair, REO, Code Violation Abatement » Delivery platform – Web based » Key benefits – Regional concentration with hands on oversight of their vendor network with an extensive quality control program » 35,000 monthly inspections » 50 full time employees » 200-plus inspection, preservation, and rehab vendors COMPTETITIVE ADVANTAGE: Founded in 2002, by William Garrecht, Innovative Field Services transitioned to a full-service regional field service company in 2006. At Innovative Field Services, they work closely with their vendors to ensure they are performing to the highest quality standard, while being as efficient as possible. Additionally, they pride themselves on the tenure of not only their employees, but their vendors and their vendors' experience within the industry. From inspectors, general contractors, insurance adjusters to code officers; Innovative Field Services understands the challenges in the field. At Innovative, they have the ability to establish long standing relationships with municipalities. This has given them the opportunity to work closely with clients and continue developing best practices to effectively manage their portfolios. The goal of Innovative Field Services is to provide clients with the highest quality services. Whether they are providing a quote, performing a site inspection, or taking measures to preserve a client's property, each job is performed thoroughly and carefully. Clients rely on and utilize Innovative Field Services to ensure their work is being handled professionally, correctly, and on time. ADDED VALUE: As a regional field service provider, Innovative Field Services hands on approach, in every aspect of their business, has allowed their vendors to thrive in a competitive market. This has been achieved by providing quality work and timely service. At Innovative Field Services, they understand the importance of quality performance paired with timely work order completion, as well as, clear and concise communication with vendors, municipalities, and clients. The relationships they have built within the communities they service has allowed them to be a positive voice for clients and their portfolios. Furthermore, due to Innovative's understanding of quality performance in the field, they have built and maintained a quality control program that continues to re-enforce the company's hands on approach and further protect their clients' portfolios. KEYS TO SUCCESS: Innovative Field Services' "boots on the ground" approach has proven successful from the expectations set forth by their field vendors and the relationships established with local municipalities. Through these relationships, they have been able to develop relationships to broaden their network and expand upon their scope of capabilities. Additionally, respecting, listening to, and understanding the challenges, as well as feedback, from field vendors, clients, and municipalities has allowed Innovative to establish industry best practices and quality controls to optimize and protect client's portfolios.