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2 Turning a Corner As we prepare to start a new year, there are still many lingering unknowns from 2020. How long will mortgage forbearances be extended? What will Q1 look like? What about beyond? While no one has a crystal ball to predict the future accurately, I am sure that the industry can meet any challenge that 2021 may pose head-on. In this month's cover story, "Checkpoints on the Road to Recovery," DS News Reporter Christina Hughes Babb spoke to experts from Flagstar, Rushmore, Shellpoint Mortgage, and more. She sought to understand the most important takeaways from 2020—and how what the industry learned in this unprecedented year can help chart the path forward. In "e Only Constant Is Change," ComplianceEase's John Vong explores how automation is a critical component to compliance challenges in the coming year. Clarifire's Jane Mason then focuses on the innovations that have come from the challenges of 2020 in her article, "How Smart Servicers Add Certainty in Uncertain Times." She posits, "e question becomes, what does drinking from the delinquency fire hose look like once the remaining borrowers in forbearance roll-off ?" In "Shoring Up the American Dream," DS News profiles Rebuilding Together North Texas, a group that works with volunteers to provide critical repairs and updates for homeowners in need. In this piece, learn how their mission adjusted to the challenges presented by a pandemic. Finally, we bring you a feature entitled "'A Perfect Storm' Could Push Back Economic Recovery." In this Q&A, we speak with an economic scholar and expert who provides insights into what the near future may hold in terms of how the government, businesses, and public citizens may continue to respond to COVID-19. After you've read what our industry experts predict for the year ahead, be sure to drop me a line at editor@dsnews.com to share your theories, experiences, and words of wisdom. Whatever the year has in store, we will prepare for it together. Welcome to the December edition of DS News. David Wharton Managing Editor VOL. 18 NO. 12 EDITOR-IN-CHIEF Rachel Williams EXECUTIVE CREATIVE DIRECTOR Jonathon Won MANAGING EDITOR David Wharton REPORTERS Christina Hughes Babb Cristin Espinosa ONLINE CONTRIBUTORS Veronica Bradley Chuck Green Phil Hall Andy Beth Miller CONTRIBUTORS Jane Mason John Vong COPY EDITOR Brandy Scott ADVERTISING Sales: 214.525.6700 2020 EDITORIAL ADVISORY BOARD Dawn Adams, SVP, Default Servicing, Roundpoint Mortgage Servicing Tendayi Kapfidze, Chief Economist, LendingTree Courtney Thompson, SVP, Default Mortgage Servicing, Flagstar Bank Jacob Williamson, VP, Distressed Assets, Fannie Mae Kim Yowell, EVP of Servicing, Fairway Independent Mortgage Corporation CHIEF EXECUTIVE OFFICER Todd Storch CHIEF FINANCIAL OFFICER Jonathan Hughes DESIGN Jordan Funderburk Jason Stone Jonathon Won No part of this publication may be reproduced without written permission from the publisher. ©2020 Five Star Global, LLC—All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. DS News strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. DS News does not guarantee the accuracy of the information, and is not liable for any damages, losses, or other detriments that may result from the use of these materials. Follow DSNewsDaily on From Our Desk