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30 Black Knight CORPORATE DETAILS: 601 Riverside Ave., Jacksonville, FL 32204 | 904.854.5100 | AskBlackKnight@BKFS.com | BlackKnightInc.com KEY PERSONNEL Anthony Jabbour | CEO, Black Knight Joe Nackashi | President, Black Knight and President, Black Knight Servicing Technologies Shelley Leonard | Chief Product and Digital Officer, Black Knight COMPANY DESCRIPTION Black Knight, Inc. (NYSE:BKI) is an award- winning software, data, and analytics leader that drives innovation in the mortgage lending, servicing, and real estate industries, as well as the capital and secondary markets. Businesses leverage the company's robust, integrated solutions across the entire homeownership life cycle to help grow and retain customers, mitigate risk, reduce costs, and operate more efficiently. BUSINESS LINES, SERVICES, AND PRODUCTS Black Knight offers a comprehensive suite of servicing solutions, including the MSP ® loan servicing system. The MSP platform automates all areas of servicing, and includes setup and maintenance, customer service, cashiering, escrow administration, investor accounting, and default management. MSP's unique, broad-based functionality can support a wide range of loan products, including home equity loans and lines of credit. Using a single, integrated servicing system for both mortgages and home equity products can significantly increase operational efficiencies and reduce the cost of supporting separate systems. Additionally, Black Knight offers a comprehensive loss mitigation solution that is tightly integrated with the MSP system and provides robust automation and end-to-end functionality to help servicers significantly streamline loan modification processes, simplify decisioning, and reduce risk. To support increased forbearance volume as a result of COVID-19, Black Knight enhanced its Loss Mitigation SM solution with an accelerated implementation timeline and preconfigured capabilities specifically designed to support the servicing challenges presented by the pandemic. Servicers gain another powerful advantage with Black Knight's Servicing Digital SM solution, which gives mortgage customers the ability to make loan payments and access fast, around- the-clock information from a mobile device. Integrated with MSP, the Servicing Digital solution offers detailed, timely, and highly personalized loan details and provides what-if simulators and tools to show how wealth can be built from real estate assets. A servicer's customers receive useful information specific to their mortgage, property, and local housing market through servicing data from the MSP system, as well as Black Knight's industry- leading property records database, advanced analytics, and automated valuation models. Another way Black Knight's MSP servicing system helps servicers differentiate themselves is through the Customer Service SM solution. This innovative servicing capability, fully integrated with MSP, aids customer service representatives in providing proactive, personalized borrower support, faster responses, and increased transparency. The Customer Service application helps representatives answer questions in a timely, accurate manner, with the ability to efficiently make any changes needed to a borrower's account. Additionally, Black Knight's suite of default solutions integrates with the MSP platform to provide end-to-end support, greatly streamlining the servicing of non-performing loans. These solutions are updated for evolving regulatory requirements and provide an audit trail of loan activities for compliance reviews. COMPETITIVE ADVANTAGE With Black Knight's strong market share and wide range of clients, the company understands the challenges faced by servicers of all sizes. This breadth of expertise—paired with Black Knight's end-to-end, integrated solutions— has proven to be an important competitive advantage for clients during market fluctuations and unanticipated challenges. Through collaborative business relationships, active industry involvement, and in-depth mortgage experience, Black Knight provides clients the knowledge and product excellence to optimize performance. Black Knight also makes continuous system enhancements to support regulatory changes, holds a proven record of conversions that are on-time and within budget, and has a long- standing reputation for providing superior customer support. Black Knight continues to innovate and introduce new and enhanced solutions with a strong focus on significant investments back into its products. This helps servicers successfully navigate market changes and unexpected obstacles, such as the COVID-19 pandemic, while remaining competitive, improving profitability, and retaining customers. From origination to servicing and default, Black Knight helps clients integrate and leverage advanced products, data and analytics across the loan life cycle to optimize results, even during times of uncertainty. Best in Servicing Tools