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DS News February 2021

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

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92 92 INVESTMENT GOVERNMENT PROPERTY PRESERVATION INDUSTRY UPDATES GUARDIAN MORTGAGE TO USE BLACK KNIGHT TECH FOR SERVICING AND FORECLOSURE NEEDS Black Knight, Inc. announced that Guardian Mortgage, a division of Sunflower Bank, N.A., has signed an agreement to use Black Knight's suite of servicing and default solutions to enhance its operations and support its growing business. e suite includes use of MSP, Black Knight's servicing system, as well as its consumer-facing Servicing Digital solution, the Actionable Intelligence Platform, Order Exchange, Lien Alert, and default capabilities for loss mitigation, foreclosure, bankruptcy, and invoicing. "We needed a servicing system that can easily scale to accommodate our expanding business and includes integrated, advanced capabilities to improve operational efficiency, provide increased insight, and strengthen our customer relationships," said Mischelle Weaver, President of Guardian Mortgage. "e MSP system will provide just what we need, and we look forward to benefiting from Black Knight's fully integrated set of solutions to help us expand our operations and support our growth strategy." MSP is a software system that has the power to transform servicing operations and customer service processes through its comprehensive functionality, scalability, continuous regulatory updates, and secure integrations. By supporting first mortgages and home equity portfolios on a single system, MSP provides advantages including an enhanced customer experience, improved compliance, minimized risk, and reduced operating costs. MSP is currently used to service approximately 36 million active loans and can support all size loan portfolios. Guardian Mortgage will also use Black Knight's Servicing Digital solution, which enables homeowners to easily perform tasks and view information related to their mortgages through a simple, user-friendly interface, while providing a platform for continual engagement between servicers and their customers. e customer-centric mobile solution delivers useful information specific to an individual's mortgage, property, and local housing market. ose details are provided by accessing the servicer's data through Black Knight's end-to-end MSP system, as well as the company's records database, advanced analytics, and automated valuation models. Additionally, Guardian Mortgage will use several of Black Knight's data and analytics solutions, including its Actionable Intelligence Platform (AIP), a unified data delivery framework that combines Black Knight's extensive data assets, patented big data ecosystem, and enterprise business intelligence capabilities into a single solution. Guardian Mortgage will leverage Black Knight's Lien Alert, an automated solution that monitors loan portfolios and provides alerts on critical risk indicators that could impact a servicer's business, such as foreclosure/default activity, ownership changes, new loans recorded, ARM resets, and more. Guardian Mortgage will also contribute to Black Knight's McDash, which provides servicer-contributed, loan-level data on the mortgage market, with more than 200 million mortgage and home equity loans across the credit spectrum, spanning 30 years. Guardian Mortgage is implementing Black Knight's suite of default solutions, which includes capabilities for loss mitigation, foreclosure, bankruptcy, and invoicing. Black Knight's Loss Mitigation solution provides servicers with full functionality to support industry-standard retention and liquidation workouts, while the foreclosure, bankruptcy, and invoicing solutions streamline default processes. All of these default technologies are integrated with the MSP system. "By choosing our MSP platform and integrated servicing and default solutions, Guardian Mortgage's servicing operations will be enhanced by the industry's most advanced technologies, will benefit from our ongoing, significant solution investments, and will be backed by our knowledgeable and dedicated Client Support team," said Joe Nackashi, President of Black Knight.

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