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2 Setting the Board Coinciding with the return of Five Star's virtual Government Forum, this month's issue of DS News examines how the regulatory and compliance landscape is expected to change under the Biden administration, as well as the likely focuses and priorities for CFPB, FHFA, FHFA, and the GSEs. In our cover story, "A Strategic Approach," policy experts from the AEI Housing Center, Independent Community Bankers of America, SitusAMC, and Treliant discuss the expectations facing mortgage servicing as we approach the end of forbearances. Next up, in "Overcoming Post-Pandemic Property Tax Challenges," Shane Jones, VP of Tax Outsourcing Operations for SKL Global Solutions, discusses how the pandemic has exacerbated challenges of identifying and ingesting property tax information. But don't worry, there is help if servicers know where to look. is issue also includes "Relationships Are at the Core of Your Mortgage Technology," written by Cheryl Wiebe, Senior Manager, Customer Technology at Enact. She explores how to ensure your tech is working for you … and not the other way around. Mike Hanson, SVP for ServiceLink National Flood, next brings us "Five Common Challenges Servicers Face During the Flood Tracking Process." Flip over to this feature to learn why a proactive approach to flood portfolio management is the right move for servicers navigating today's extremely active marketplace. Finally, be sure to check out "Consumer Harm & the Foreclosure Moratoria," by Carissa Robb, President & COO of Constant AI. e need for streamlined, scalable processes to address a sudden influx of hardship requests is becoming increasingly urgent. Learn more in this piece. Welcome to the June 2021 edition of DS News. David Wharton Managing Editor VOL. 19 NO. 6 EDITOR-IN-CHIEF Rachel Williams EXECUTIVE CREATIVE DIRECTOR Jonathon Won MANAGING CONTENT EDITOR David Wharton MANAGING DIGITAL EDITOR Eric Peck REPORTER Christina Hughes Babb MAGAZINE CONTRIBUTORS Mike Hanson Shane Jones Carissa Robb Cheryl Wiebe COPY EDITOR Brandy Scott ADVERTISING Sales: 214.525.6700 EDITORIAL ADVISORY BOARD Dawn Adams, SVP, Default Servicing, Roundpoint Mortgage Servicing Tendayi Kapfidze, Chief Economist, LendingTree Courtney Thompson, Founder, Consigliera Jacob Williamson, VP, Distressed Assets, Fannie Mae Kim Yowell, EVP of Servicing, Fairway Independent Mortgage Corporation CHIEF EXECUTIVE OFFICER Todd Storch CHIEF FINANCIAL OFFICER Jonathan Hughes DESIGN Jordan Funderburk Jason Stone Jonathon Won No part of this publication may be reproduced without written permission from the publisher. ©2020 Five Star Global, LLC—All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. DS News strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. DS News does not guarantee the accuracy of the information, and is not liable for any damages, losses, or other detriments that may result from the use of these materials. Follow DSNewsDaily on From Our Desk