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Industry Updates
BridgeRM SELECTS
INDISOFT'S RXOFFICE
COMPLIANCE
PLATFORM
BridgeRM, a national risk management
solutions consulting firm for the financial
services industry, has chosen IndiSoft's
RxOffice Compliance to support its
growing quality assurance (QA) and quality
control (QC) work for residential mortgage
servicing.
As a leading service-provider of
QC, internal audit, process analysis, risk
assessments, and growth consulting,
Edmund, Oklahoma-based BridgeRM
plans to leverage RxOffice's SaaS mortgage
servicing QA and QC application to meet
the growing needs of mortgage bankers
struggling to keep up with a rapidly
changing regulatory landscape.
"We were impressed with RxOffice's
flexibility and ability to support any type
of audit from the standpoint of content
and adaptable workflow including hybrid
deployments where a client may combine
in-house with outsource resources, even
on the same file," said Taylor Hildebrand,
Relationship Manager and Servicing
Compliance Leader at BridgeRM.
Mortgage servicing QC and compliance
will be at their most stressful levels during
the next few years due to the need to
apply rules for loan cohorts from specific
time periods because of the COVID-19
requirements in the CARES Act, Consumer
Financial Protection Bureau (CFPB), and
state overlays. is means system flexibility
and content management will make or break
successful audits and compliance reviews for
mortgage servicers.
"RxOffice's regulatory change
management ensures that servicers can avoid
the headaches of a volatile environment,"
said Hans Rusli CEO of IndiSoft.
