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40 Movers & Shakers Got something to share with us? Send it to Editor@DSNews.com. EQUITY NATIONAL TITLE APPOINTS PENSA AS COO Providence-based Equity National Title has named Jennifer Pensa as its new COO. e national title insurance and settlement services provider offers a full suite of residential (purchase, refinance, and home equity) and commercial settlement services nationwide. As COO, Pensa will manage the day- to-day operations of the business. She will be charged with managing and strategically optimizing the systems, technology, and production processes that are critical to settlement services providers in an emerging purchase mortgage market. Pensa comes to Equity National Title with decades of experience overseeing people and effectively implementing optimal operational systems. She was most recently EVP and Chief Innovation Officer with Chelsea Groton Bank in Groton, Connecticut. Before that, she was a VP with WSFS Bank in Delaware. She has also served as VP, Senior Operations Officer with Guilford Savings Bank in Connecticut. "Jennifer has a long, demonstrated history of getting the best results from people and technology throughout the mortgage and real estate industry," said James K. O'Donnell, President of Equity National Title. "She is a natural leader who has inspired her teammates to go above and beyond wherever she has been and has a penchant for identifying the best technology and most efficient systems for the unique needs of her own firm, as well as best serving her clients. With a strong purchase market rising across the country, Equity National Title's effectiveness and efficiency will serve to optimize our lending clients' closing times, fallout rates and borrower experience at a time when every lender is competing for market share. Jennifer will be a major part of continuing and growing our positioning." default servicing trusted reliable informed @ dsnews.com 5.2021 SINGLE-FAMILY RENTAL INVESTMENT LIFTS OFF Despite challenges such as moratoria impact and property management concerns, investment experts reveal why SFR opportunities are surging. IS CHAPTER 7 BANKRUPTCY BROKEN? Does the current process deny debtors and creditors their rights? OVERCOMING DIGITAL DISTRUST Today's consumers expect a proactive approach to deliver the innovative products and services they need. DISPELLING MENTORSHIP MYTHS Why mentorship is still relevant in the modern mortgage workplace. DS News is the leading publication dedicated to providing default servicing professionals with news and content focused on their industry. SUBSCRIBE TO THE LEADER IN DEFAULT SERVICING NEWS SUBSCRIBE NOW! Connect with us online at DSNews.com. THEFIVESTARINSTITUTE