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N O V E M B E R 2 0 2 1 | C O N T E N T S | D S N E W S . C O M
In This Issue
The Exchange
10 Kevin Palmer
SVP of Single-
Family Portfolio
Management,
Freddie Mac
24 Ed Mullen
CEO, Cyprexx
Services LLC
Cover Story
60
From labor shortages and
supply-chain issues to
an ongoing low-volume
environment, high-level
economic factors have
challenged the property
preservation sector like never
before. Here's how the industry
is finding a way forward.
By Phil Britt
67
Until recently, the biggest
piece of the puzzle has been
missing. Now that piece has
arrived.
FEATURE
66
Driving MSR
Trades into the
Future
If you look under the
hood, our industry is
still being powered by
technology built more
than a decade ago—
creating downstream
impacts to the
secondary market.
By Dave Parker
FEATURE
70
Breaking Down
the Language
Barrier
Here's how the industry
is pushing to improve
communication
with limited English
proficiency borrowers.
By Anita Bush
FEATURE
74
The Role of Data
in the Mortgage
Industry
To understand where
your organization
can implement data
solutions, you must first
understand the different
ways your data can be
used.
By Alex Kudman
QUICK TAKE
78
Getting Ready for
Regulation F
A new federal debt
collection rule will
add to a growing list
of servicer compliance
challenges.
By Jennifer Keys
QUICK TAKE
80
Next-Level
Thinking on
Employee Home
Loan Assistance
Programs
As these programs are
developed, employers
must consider the
implication of lending
regulations.
by Brett L. Foster, Esq.,
and T. Robert Finlay, Esq.
THE DOMINO EFFECT
