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50 Industry Updates From mergers and acquisitions to cutting-edge tech tools and solutions, here's the company news the industry is talking about this month. PULTE MORTGAGE TO USE BLACK KNIGHT'S MSP SERVICING SYSTEM Black Knight, Inc., announced that Pulte Mortgage will implement the MSP loan servicing system and various additional solutions. Pulte Mortgage is a wholly owned financial services subsidiary of PulteGroup, Inc., that focuses solely on the financing of new construction homes for PulteGroup homebuyers. MSP is a comprehensive, end-to- end platform that supports all aspects of servicing—from loan boarding to default—for first mortgages, as well as home equity loans and lines of credit, on a single system. Pulte Mortgage will leverage the MSP system, as well as a combination of other innovative Black Knight solutions, to gain efficiencies within its mortgage servicing operations, with an emphasis on automation and regulatory compliance. "At Pulte Mortgage, we recognize the important role technology, data and analytics play in supporting nimble, competitive, and compliant interim servicing operations," said Eric Hart, President of Pulte Mortgage. "e adoption of Black Knight's integrated solutions reflects our ongoing commitment to maintaining the highest standards of regulatory compliance, operational efficiency, and customer experience." In addition to the MSP loan servicing system, Pulte Mortgage's support representatives will leverage the innovative Black Knight Customer Service solution to access a detailed, holistic, and timely view of the key information needed to deliver exemplary service at the point of customer contact. e solution presents a customer's loan, home, and neighborhood information through an intuitive, easy-to-use graphical interface—helping representatives respond to customer questions more quickly, accurately, and efficiently. Customer Service is seamlessly integrated with both MSP and Black Knight's Servicing Digital solution. Servicing Digital is an interactive, user-friendly web and mobile solution for consumers that provides easy access to customized, timely information about mortgages and homes. is powerful application supports deeper consumer relationships and engagement by enabling customers to make mortgage payments and explore opportunities for refinancing and more—all from the convenience of the web or a mobile device. Pulte Mortgage typically services loans on an interim basis for one to six months after originating the loan and before transferring the mortgage servicing responsibilities to another lender. It will use several servicing- focused data and analytics solutions from Black Knight, including the new Actionable Intelligence Platform (AIP). e AIP delivers strategic, proactive, and actionable analytics to the right people across an organization at the right time, so they know which action to take next. Additionally, the company will leverage Black Knight's McDash industry reports, which provide delinquency and prepayment overviews, roll rates, and state-level mortgage performance data. ese reports are used to support benchmarking and analysis, portfolio management, strategy development, and much more. "It's a privilege to support the mortgage servicing operations of Pulte, a respected, nationwide homebuilder," said Joe Nackashi, president of Black Knight. "e MSP servicing system will help Pulte increase automation and efficiency thanks to our platform's numerous end-to-end integrations and breadth of functionality. We look forward to helping Pulte enhance their customers' experiences and to supporting Pulte Mortgage as a valued client."