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DS News December 2021

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

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34 Manley Deas Kochalski LLC CORPORATE DETAILS: ManleyDeas.com KEY PERSONNEL Ted Manley Principal Megan Spanner Director of Relationship Management and Business Development Beth Nieman Relationship Marketing Manager Contact Info: Ted Manley: tkm@manleydeas. com; 614.220.5611 MDK is a unique, premium provider of default legal and ancillary services to the mortgage servicing, automobile finance, and timeshare industries. MDK's uncommon approach integrates legal innovation and creative technologies to improve efficiency, quality, and client outcomes, making MDK a trusted business partner to the nation's most esteemed and valuable clients. is defined by the success of our clients. To guarantee transparency and continued evolution, MDK offers the following methods of support as a part of our engagement: • Fixed price per legal matter • Customized reporting with nearly limitless data points • View real-time progress, fee, and cost details • Assign tasks, execute and notarize documents via the MDK Client CoLab • Devoted case and strategy specialist • On-demand training courses from the MDK Academy and access to our MDK knowledge bank 5. PATHS TO SUCCESS As we collectively navigate this unique period in history, MDK looks forward to continuing to offer our clients a full complement of legal services. As a guide for our path forward, we have an updated mission statement: We create uncommon paths to success for ourselves and our clients. This updated mission will broadly chart the future of our company while affirming our heritage as a catalyst in the careers of our employees and our successful client partnerships. With a common mission and shared set of values, MDK is poised to pursue new service offerings appropriate to the challenges faced by the industries we serve. 1. A DIFFERENT WAY OF DOING THINGS Now more than ever, leadership in providing accessible and reliable legal services is critical in shaping the future of the servicing industry. MDK is a default law firm with a history of doing things differently, inspired by the idea that quality legal services can be provided both effectively and efficiently. Over the years, MDK has evolved its offerings beyond standard default legal services. The result is a technology-driven legal services provider that is prepared to tackle our clients' challenges and create new paths for success. 2. ASSISTING SCALABILITY The COVID-19 pandemic has altered every aspect of life, and the servicing industry is certainly no exception. Many industry resources were diverted to facilitate CARES Act compliance and related loss mitigation efforts, creating a staffing challenge in other areas of servicing. In response, MDK began offering staff augmentation services that allow our clients to scale the size of their workforce according to needs. We offer an on-demand workforce with tailored expertise and industry knowledge to fill specific, temporary roles and enhance business capabilities. 3. GOING REMOTE The real estate and title industries are steeped in traditional business practices, ones that were challenged in recent years as the need for safe and efficient means of completing transactions remotely became a necessity. The MDK Client CoLab was developed with productivity in mind, allowing our clients to execute documents via DocuSign in an immediate and paperless environment. This feature continues to be enhanced by the growing number of states allowing for remote online notarization, allowing the industry to benefit from secure and effective transactions that are not delayed by geography or crisis. 4. LEVERAGING TECHNOLOGY MDK has a keen talent for building and deploying technologies to collaborate with clients. We take a progressive, tech-focused approach to practicing law by combining top-quality expertise with sophisticated technologies to solve routine legal problems. Our success Top5 Get to Know the Industry's Top Organizations

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