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Reaching the Frightened Borrower

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default servicing in print and online @ dsnews.com 07.2013 REACHING THE FRIGHTENED BORROWER Fear, confusion, mistrust, and financial ineptitude can get in the way of mortgage assistance for many borrowers, but unconventional outreach methods can put them back on course. MINIMIZING LOSS IN TODAY'S MARKETPLACE Representatives from the servicing, legal, and risk management sides of the business share strategies for keeping loss severities at a minimum. ATTACKING FORECLOSURE AT ITS ROOTS A new and unique program at Fifth Third Bank takes proactive steps to bring relief to unemployed borrowers. DOES BILL OF RIGHTS EXCLUDE BILLERS' RIGHTS? Views on how California's enactment of a Homeowner Bill of Rights has impacted the market vary along the West Coast.

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