D E FAU LT S E R V I C I N G | I N P R I N T A N D O N L I N E
J U L Y
2 0 1 3
C O N T E N T S
D S N E W S . C O M
COVER STORY
T H I S M ON T H
from our desk . . . . . . . . . . . . . . . . . 2
contributors . . . . . . . . . . . . . . . . . . 4
state of affairs . . . . . . . . . . . . . . .65
DS JOURNAL
Eminent domain makes its way
back into workout talks, consumers
are gaining a financial foothold,
immigration reform expected to
have significant impact on housing,
and much more ... . . . . . . . . . . . . . . . . 9
INDUSTRY INSIGHTS
Minimizing
Loss in Today's
Marketplace
Representatives from the servicing,
legal, and risk management sides
of the business share strategies
for keeping loss severities at a
minimum.
By John Alkire, Steve Campbell,
the Deloitte Center for Financial
Services, and Fred Zakula . . . . 48
REACHING THE
FRIGHTENED BORROWER
Fear, confusion, mistrust, and financial ineptitude can get in the way
of mortgage assistance for many borrowers, but unconventional
outreach methods can put them back on course.
By Carrie Bay | pg.42
6
BEST PRACTICES
Attacking Foreclosure
at Its Roots
A new and unique program at
Fifth Third Bank takes proactive
steps to bring relief to unemployed
borrowers.
By Sandra Lane . . . . . . . . . . . . . . . 52
POINT-COUNTERPOINT
Does Bill of Rights
Exclude Billers' Rights?
Views on how California's
enactment of a Homeowner Bill of
Rights has impacted the market
vary along the West Coast.
With Paul A. Leonard and
Rachel Opatik . . . . . . . . . . . . . . . . . 56