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Industry Updates
From mergers and acquisitions to cutting-edge
tech tools and solutions, here's the company news
the industry is talking about this month.
LOANDEPOT TO
SERVICE GINNIE
MAE LOANS IN-
HOUSE
loanDepot has announced that it is
bringing the servicing of FHA-, VA-, and
USDA-funded Ginnie Mae loans in-house.
e move leverages ongoing investment
in loanDepot's servicing platform, allowing
the company to scale for operational efficiency
and enhanced customer service. Earlier this
year, loanDepot began retaining servicing for
newly funded GSE loans, while laying the
groundwork for Ginnie Mae mortgage-backed
securities (MBS). e approval from Ginnie
Mae to service its loans in-house carries
great significance, as Ginnie Mae remains
the market's primary guarantor of securities
containing FHA, VA, and USDA loans.
"Servicing our Ginnie Mae loans in-house
is important for loanDepot, because it enables
us to provide the best-in-class care and service
that our customers have come to expect—
from initial consultation through servicing
for the life of their loans," loanDepot EVP of
Servicing and Capital Market Operations Dan
Binowitz said. "We're relying less on third-
party subservicing partners, which streamlines
the process and allows us to work directly with
our customers so we can offer the outstanding
service that they expect and deserve."
To accommodate the move and continued
growth, loanDepot recently upgraded its
servicing portal with intuitive technology. e
company is also in the midst of recruiting for
positions across its servicing organization, with
a particular focus on customer-facing talent.
