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PROFESSIONAL EXPERIENCE PROFESSIONAL EXPERIENCE PROFESSIONAL EXPERIENCE CONTACT ME ONLINE CONTACT ME ONLINE CONTACT ME ONLINE 27 (profiles alphabetized by state then city, last name, and first name.) DONATO ORSINI RAUL VILLACIS Stone Tower Realty 94 Edwin Ave. Waterbury, CT 6708 203.528.9049 cell Advantage Realty Group Advisors 1 Bank St. Stamford, CT 06901 203.912.3076 phone 203.964.3000 cell IN REAL ESTATE SINCE: 2001 IN REO SINCE: 2007 YEARS IN SHORT SALE: 13 Bio I am a full-time REO broker with more than 12 years' experience in real estate. Utilizing state-of-the-art technology, my team is dedicated to serving your corporate clients' needs. Currently, my team ranks in the top 25 for the Fairfield County area. I understand that REO properties have deadlines, so my team works around the clock to ensure no deadlines are missed. I am fluent in Spanish and have agents who speak Polish, French, and Chinese. My relocation-assistance ratio is 85%, and my sale-to-BPO value is 95%. No asset is too big or too small. Technology Used REOTrans, RES.NET, Equator, FIS, Desktop Invoice Management, Aspen Grove, PAS Portal, Bidselect, DISPOsolutions, Multiforms, Amn, LPS, PAS, RIO Genesis Counties Served Fairfield, Westchester Accreditations Equator, RES.NET, RDCPro, A-REO, NRBA, NAHREP don.orsini@stowerrealty.com e-mail stowerrealty.com website raul@argct.com e-mail advantagerealtygroup.com website default servicing trusted reliable informed @ dsnews.com 7.2020 As a global pandemic forces a worldwide reexamination of how to conduct business, learn how mortgage servicers are adapting. FROM A DISTANCE 52 POST-MORATORIUM PLANNING BEGINS NOW With a likely wave of delinquencies and defaults on the horizon, servicers should be preparing for the smoke to clear. 56 A MULTIMILLION-DOLLAR MISCONCEPTION Can servicers be reimbursed for property preservation expenses incurred after the FHA conveyance timeframe? 60 IS YOUR PROGRAM CARES ACT COMPLIANT? The industry must maintain business continuity planning while managing processes and regulatory changes in real time. 66 EFFECTIVE FORECLOSURE PREVENTION IN A CRISIS What lessons from the Great Recession's foreclosure and home price data can be applied to more recent market trauma? default servicing trusted reliable informed @ dsnews.com 8.2020 56 THE AUCTION ADVANTAGE Selling distressed properties at auction provides sellers with an outcome that is more fiscally and socially responsible than selling distress on the retail market. 62 LISTEN, EXPERIMENT, AND MEASURE Now is the time to ensure your customer experience initiatives are adapting to the new normal and you understand any shifts in your customers' needs and expectations. From investment bargains to changing purchase power for buyers, see what factors single-family investors are shopping for. SHOPPING FOR OPPORTUNITY A WORK IN PROGRESS default servicing trusted reliable informed @ dsnews.com 9.2020 60 EXPANDING DIVERSITY INTO THE C-SUITE The need for a commitment to diversity in the servicing industry has never been more important, from the bottom to the top. 64 THE TOUGH TALK Incorporating a multitude of viewpoints and discussing difficult topics in the workplace can be challenging. Here's how to approach it in a productive way. 70 NAVIGATING DISTRESSED ASSET INVESTMENT Turbulent times create opportunities and uncertainty. How can investors identify what is a potential good investment versus a risky bet? DS News speaks with industry experts about how they're working to build a better, stronger, more diverse industry Help shape the next issue of DS News. Drop us a line at Editor@DSNews.com. THE LEADER IN DEFAULT SERVICING NEWS THEFIVESTARINSTITUTE