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PROFESSIONAL EXPERIENCE PROFESSIONAL EXPERIENCE PROFESSIONAL EXPERIENCE CONTACT ME ONLINE CONTACT ME ONLINE CONTACT ME ONLINE 95 (profiles alphabetized by state then city, last name, and first name.) RICK MONTGOMERY ELLEN J. BECKER Real Living Carolinas Real Estate 6000 Fairview Road, Suite 104 Charlotte, SC 28210 704.634.7674 phone 704.553.7777 cell Ellen Becker Realty, Inc. 278 River Reach Drive Swansboro, NC 28584 910.340.5148 phone 910.340.4040 cell IN REAL ESTATE SINCE: 1991 IN REO SINCE: 2005 SHORT SALE SINCE: 2005 Bio Along with my team of experienced brokers, back office, and field support staff, I provide lenders and asset managers with a comprehensive package of services accurately and on time for the entire Charlotte metro area of North Carolina and South Carolina through a single point of contact. We are members of the National Women Business Owners Corporation. Technology Used Aspen Grove, REOTrans, RES.NET, Equator Counties Served Mecklenburg, Gaston, Union, York, Lancaster Accreditations RES.NET, CRS, ABR, CDPE, SFR, Equator REO, Best Practices Default School IN REAL ESTATE SINCE: 1985 IN REO SINCE: 1995 SHORT SALE SINCE: 1995 Bio I have been a Broker/Realtor in the eastern North Carolina area for 30+ years. I am a member of the Jacksonville Onslow County Board of Realtors and the North Carolina Regional MLS, which covers the eastern half of North Carolina. As owner of my firm, I work almost exclusively with REO properties. My asset managers receive high-quality BPOs and marketing reports. I handle all other REO servicing and marketing aspects, including re-keying, evictions, occupancy checks, cash for keys, and field service and repair estimates. I believe in hard work, honesty, integrity, problem solving, and communication. When you call on me for all your real estate needs, you will promptly get the highest level of service and your asset "SOLD." Technology Used Equator, RES.NET, Cascade, Pyramid Platform, VRM, LPS, Exceleras, MLS Counties Served Onslow, Pender, Duplin, Jones, Craven, Pamlico, Carteret, Lenoir, Wayne in Eastern North Carolina Services Offered REO listings, BPOs Diversity Classification Woman-Owned and Veteran Disabled Owned Buisness Accreditations SRS, Equator Certified, SFR, VRMU REO Certified, RES.NET Certified rmontgomery@realliving.com e-mail reallivingcarolinas.com website ellenbeckerrealty@gmail.com e-mail default servicing trusted reliable informed @ dsnews.com 6.2020 With historic unemployment levels and many impacted homeowners seeking assistance, here's how mortgage servicers are working to keep up with the workload. RISING TIDES OF ECONOMIC HARDSHIP 68 LINES OF COMMUNICATION The executive team at Safeguard Properties discusses the critical nature of communication, and how the industry is managing the pandemic. 74 THE DEMOCRATIZATION OF DISTRESSED PROPERTY BUYERS A broader pool of foreclosure buyers means steady demand—even in stormy markets. 80 DISASTER RESPONSE DURING A CHALLENGING SUMMER When it comes to strategically managing natural disaster response this year, the IRS casualty loss program may have a critical part to play. default servicing trusted reliable informed @ dsnews.com 7.2020 As a global pandemic forces a worldwide reexamination of how to conduct business, learn how mortgage servicers are adapting. FROM A DISTANCE 52 POST-MORATORIUM PLANNING BEGINS NOW With a likely wave of delinquencies and defaults on the horizon, servicers should be preparing for the smoke to clear. 56 A MULTIMILLION-DOLLAR MISCONCEPTION Can servicers be reimbursed for property preservation expenses incurred after the FHA conveyance timeframe? 60 IS YOUR PROGRAM CARES ACT COMPLIANT? The industry must maintain business continuity planning while managing processes and regulatory changes in real time. 66 EFFECTIVE FORECLOSURE PREVENTION IN A CRISIS What lessons from the Great Recession's foreclosure and home price data can be applied to more recent market trauma? default servicing trusted reliable informed @ dsnews.com 8.2020 56 THE AUCTION ADVANTAGE Selling distressed properties at auction provides sellers with an outcome that is more fiscally and socially responsible than selling distress on the retail market. 62 LISTEN, EXPERIMENT, AND MEASURE Now is the time to ensure your customer experience initiatives are adapting to the new normal and you understand any shifts in your customers' needs and expectations. From investment bargains to changing purchase power for buyers, see what factors single-family investors are shopping for. SHOPPING FOR OPPORTUNITY Help shape the next issue of DS News. Drop us a line at Editor@DSNews.com. THE LEADER IN DEFAULT SERVICING NEWS THEFIVESTARINSTITUTE