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M A R C H 2 0 2 2 | C O N T E N T S | D S N E W S . C O M
In This Issue
The Exchange
12 Five Star FORCE
Advisory Council Chair
Jim Hastings and Vice
Chairman Steven Pagano
share their thoughts and
insight on the state of
the industry and how
FORCE members are
sharing their tips and
talents for the greater
good.
FEATURE
62
How to Rise Above
Future Mortgage
Risks
2022 may go down as one of
the most complex and risk-
intensive housing markets in
history. Here's how to prepare.
By Patrick Gluesing
FEATURE
66
Managing Pipeline
and Portfolio Risk
Amid Accelerating
Mega-Disasters
What role does technology
play in responding to the
housing impacts of advancing
climate catastrophes?
By Richard Gagliano
FEATURE
70
Top Field Services
Trends to Expect This
Year
From predictive tech to
customer self-service, here are
the developments that may
reshape the field services sector
in the months to come.
By Brad Hawkins
QUICK TAKE
74
Four Tips for Effective
Mentorship
DS News examines the
importance of paying it
forward to the next generation
of mortgage industry leaders
and the lasting impact of
mentorship.
By Kristy Folino
RISING TO
THE OCCASION
Cover Story
56
From regulatory scrutiny
to the changing needs and
preferences of borrowers,
mortgage servicers have a lot
on their plate in 2022. A pair
of recent Five Star webinars
examined the best ways
forward.
By Phil Britt
