DS News

DS News April 2022

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

Issue link: http://digital.dsnews.com/i/1463705

Contents of this Issue

Navigation

Page 58 of 98

57 Home Loan Banks offer. We need to make sure we are making adjustments because one size does not fit all. It is important to note that equity is different from equality. When you are equal, everybody gets the same thing. But when you have equity, solutions can be tailored for the particular problem that needs to be addressed. Equitable housing is important to me; sustainability is important to me. After going through the 2008 crisis—and even the savings and loan crisis before that—I believe affordability and sustainability are one and same. You certainly want to make sure that borrowers can afford to repay their loans, that they understand those loans, and that those loans will be sustainable over the long haul. What would you say the industry should be doing to help raise homeowner awareness of the options they may have as they're coming out of forbearance plans as they trying to get back current with their mortgage payments? e industry must continue to use the multiple communication tools that they have to make sure that broader populations understand the options available. One of the things we learned from the last crisis was that you have to have different communication tools, and they have to reach different kinds of audiences. And one of the things that we would recommend for this cycle is to make sure that servicers and borrowers are working with housing counseling organizations and with each other to bring attention to some of the different options that are available. Public awareness of available options is very important, especially when a borrower is coming out of forbearance. For us, the impact to the more than 2 million borrowers who received forbearance, while significant, hasn't resulted in the

Articles in this issue

Archives of this issue

view archives of DS News - DS News April 2022